# Atera vs DeskDay

The clearest difference is review sentiment: DeskDay at 100% against Atera's 10%. DeskDay also leads on rating (4.5 vs 1.6) and monetization model (free vs freemium). Atera's advantage is ratings volume (113 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

DeskDay holds the better App Store score, 4.5 against 1.6. That said, the two scores are not equally well evidenced: Atera has 113 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 10% of Atera's written reviews are positive against 100% of DeskDay's.

Atera ships an update every 6 weeks, DeskDay monthly. The most recent releases landed on September 17, 2026 and September 29, 2026 respectively.

## The numbers

| Metric | Atera | DeskDay |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.6 (113 ratings)](https://appshunter.io/ios/app/atera/id1478043603/reviews) | **[4.5 (2 ratings)](https://appshunter.io/ios/app/deskday/id6686398679/reviews)** |
| Number of ratings | **113** | 2 |
| Positive reviews | 9.7% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Monthly** |
| Monetization | Freemium | **Free** |
| Size | 71 MB | 60 MB |
| Requires iOS | 15.0 | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Atera Networks LTD.](https://appshunter.io/developer/1478043602) | [Deskday](https://appshunter.io/developer/1717558292) |

## What reviewers say

### Atera

[App page](https://appshunter.io/ios/app/atera/id1478043603)

Deliver IT support remotely and on-site with alert monitoring, customer and device access, and remote control capabilities. This mobile app complements a comprehensive platform for IT professionals to manage their entire business, including RMM, help desk, and billing.

**Highlights:** Alert monitoring, Customer and device access, Remote access, On-site support, Help desk, Remote Monitoring and Management (RMM)

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick remote connection access to devices
- 📱 Helpful for on-the-go support when away from desk
- 🔔 Push notifications for alerts and tickets
- 👁️ Ability to view customer lists and device information
- 🌐 Works well with SSO authentication

**What reviewers complain about**

- 🐛 Persistent login failures and authentication loops
- 🐛 Frequent unexpected logouts
- 🐛 App crashes when accessing tickets or replying
- 🐛 Blank white screens after login
- 📉 Very limited functionality compared to web version

**Reported bugs**

- Login loops back to authentication screen
- MFA window fails to appear
- App won't connect or load data
- Blank white screen after successful login
- Message input field hidden behind keyboard when replying to tickets

**Requested features**

- Full ticket creation and management capabilities
- Dark mode for nighttime usage
- Patch management integration
- Software reporting and uninstall features
- Device assignment and renaming functionality


### DeskDay

[App page](https://appshunter.io/ios/app/deskday/id6686398679)

Manage service desk tickets and communicate with users from anywhere. This app allows for instant notifications, ticket creation, editing, assignment, and SLA monitoring on the go. Experience flexible and efficient mobile support.

**Highlights:** Instant ticket notifications, Remote ticket management, End-user chat, Rapid ticket creation/editing/assignment, SLA monitoring, Access full ticket details

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Atera free?

Atera is free to download, with no in-app purchases.

### Is DeskDay free?

DeskDay is free to download, with no in-app purchases.

### Which has better reviews, Atera or DeskDay?

DeskDay is rated higher. Atera averages 1.6 out of 5 from 113 ratings, while DeskDay averages 4.5 from 2 ratings.

### Do Atera or DeskDay have ads?

Neither Atera nor DeskDay shows ads.

### Which is updated more often, Atera or DeskDay?

Atera ships an update every 6 weeks, and DeskDay monthly. Most recently, Atera was updated on September 17, 2026 and DeskDay on September 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*