# First Step Help vs ARTT

The clearest difference is update cadence: ARTT at every 2 months against First Step Help's every 4 months. ARTT also leads on iOS requirement (11.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

First Step Help ships an update every 4 months, ARTT every 2 months. The most recent releases landed on October 5, 2026 and October 9, 2026 respectively.

## The numbers

| Metric | First Step Help | ARTT |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.0 (2 ratings)](https://appshunter.io/ios/app/first-step-help/id1478309146/reviews)** | — |
| Number of ratings | **2** | — |
| Positive reviews | 100.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 2 months** |
| Monetization | Free | — |
| Size | 56 MB | 107 MB |
| Requires iOS | 17.0 | **11.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [First Step Internet, L.L.C.](https://appshunter.io/developer/1478309145) | [Thermaltake Technology Co., Ltd.](https://appshunter.io/developer/803754574) |

## What reviewers say

### First Step Help

[App page](https://appshunter.io/ios/app/first-step-help/id1478309146)

This utility app performs various network tests and diagnostics to help troubleshoot internet issues. It allows users to share test results with support agents for faster problem resolution. Additional features include live view sessions and router settings checks.

**Highlights:** Network tests and diagnostics, Share test results with support, Live View sessions, Router settings check, Location data for network analysis

**Features:** Vision Pro support

**In-app purchases:** none


### ARTT

[App page](https://appshunter.io/ios/app/artt/id1492399044)

**In-app purchases:** none


## Frequently asked questions

### Is First Step Help free?

First Step Help is free to download, with no in-app purchases.

### Is ARTT free?

ARTT is free to download, with no in-app purchases.

### Do First Step Help or ARTT have ads?

Neither First Step Help nor ARTT shows ads.

### Which is updated more often, First Step Help or ARTT?

First Step Help ships an update every 4 months, and ARTT every 2 months. Most recently, First Step Help was updated on October 5, 2026 and ARTT on October 9, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*