# First Step Help vs OrbitAssist

The clearest difference is review sentiment: First Step Help at 100% against OrbitAssist's 0%. First Step Help also leads on rating (3.0 vs 1.0). OrbitAssist's advantage is ratings volume (37 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

First Step Help holds the better App Store score, 3.0 against 1.0. That said, the two scores are not equally well evidenced: OrbitAssist has 37 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 100% of First Step Help's written reviews are positive against 0% of OrbitAssist's.

First Step Help ships an update every 5 months, OrbitAssist every 3 months. The most recent releases landed on September 18, 2026 and September 17, 2026 respectively.

## The numbers

| Metric | First Step Help | OrbitAssist |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.0 (2 ratings)](https://appshunter.io/ios/app/first-step-help/id1478309146/reviews)** | [1.0 (37 ratings)](https://appshunter.io/ios/app/orbitassist/id1555109293/reviews) |
| Number of ratings | 2 | **37** |
| Positive reviews | **100.0% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | **Every 3 months** |
| Monetization | Free | Free |
| Size | 55 MB | 57 MB |
| Requires iOS | 17.0 | 17.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [First Step Internet, L.L.C.](https://appshunter.io/developer/1478309145) | [Orbit Irrigation](https://appshunter.io/developer/1066451938) |

## What reviewers say

### First Step Help

[App page](https://appshunter.io/ios/app/first-step-help/id1478309146)

This utility app performs various network tests and diagnostics to help troubleshoot internet issues. It allows users to share test results with support agents for faster problem resolution. Additional features include live view sessions and router settings checks.

**Highlights:** Network tests and diagnostics, Share test results with support, Live View sessions, Router settings check, Location data for network analysis

**Features:** Vision Pro support

**In-app purchases:** none


### OrbitAssist

[App page](https://appshunter.io/ios/app/orbitassist/id1555109293)

This app helps troubleshoot and resolve connectivity issues with smart devices. It guides users through tests to identify and fix potential problems, ensuring a smooth experience with smart products.

**Highlights:** Connectivity issue identification, Troubleshooting tests, Device connection assistance, Smart product experience enhancement

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is First Step Help free?

First Step Help is free to download, with no in-app purchases.

### Is OrbitAssist free?

OrbitAssist is free to download, with no in-app purchases.

### Which has better reviews, First Step Help or OrbitAssist?

First Step Help is rated higher. First Step Help averages 3.0 out of 5 from 2 ratings, while OrbitAssist averages 1.0 from 37 ratings.

### Do First Step Help or OrbitAssist have ads?

Neither First Step Help nor OrbitAssist shows ads.

### Which is updated more often, First Step Help or OrbitAssist?

First Step Help ships an update every 5 months, and OrbitAssist every 3 months. Most recently, First Step Help was updated on September 18, 2026 and OrbitAssist on September 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*