# First Step Help vs TP

The clearest difference is rating: TP at 4.9 against First Step Help's 3.0. TP also leads on ratings volume (1K vs 2) and update cadence (every 6 weeks vs every 4 months). First Step Help's advantage is in-app purchases (none vs 6) and review sentiment (100% vs 86%). On price, ads and device support there is nothing between them.

Both are free to download. TP sells 6 in-app purchases, starting at $2.99 per month. First Step Help asks for nothing beyond the download.

TP holds the better App Store score, 4.9 against 3.0. That said, the two scores are not equally well evidenced: TP has 1K ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 100% of First Step Help's written reviews are positive against 86% of TP's, so the app with the better star average is not the one people write more warmly about.

First Step Help ships an update every 4 months, TP every 6 weeks. The most recent releases landed on October 5, 2026 and October 16, 2026 respectively.

## The numbers

| Metric | First Step Help | TP |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.0 (2 ratings)](https://appshunter.io/ios/app/first-step-help/id1478309146/reviews) | **[4.9 (1K ratings)](https://appshunter.io/ios/app/tp-link-aginet/id1601562987/reviews)** |
| Number of ratings | 2 | **1K** |
| Positive reviews | **100.0% of reviews** | 85.7% of reviews |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 6 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 56 MB | 341 MB |
| Requires iOS | 17.0 | **14.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [First Step Internet, L.L.C.](https://appshunter.io/developer/1478309145) | [TP-Link Systems Inc.](https://appshunter.io/developer/1713842892) |

## What reviewers say

### First Step Help

[App page](https://appshunter.io/ios/app/first-step-help/id1478309146)

This utility app performs various network tests and diagnostics to help troubleshoot internet issues. It allows users to share test results with support agents for faster problem resolution. Additional features include live view sessions and router settings checks.

**Highlights:** Network tests and diagnostics, Share test results with support, Live View sessions, Router settings check, Location data for network analysis

**Features:** Vision Pro support

**In-app purchases:** none


### TP

[App page](https://appshunter.io/ios/app/tp-link-aginet/id1601562987)

Easily set up and manage your home internet service and network. Monitor your connection, control access for devices, and ensure your network is secure from anywhere using your smartphone or tablet.

**Highlights:** Easy WiFi network setup, Remote network monitoring and management, Parental controls for internet access, Device access control, Automatic firmware updates, Mesh network creation

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (6)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Monthly | $2.99 | per month |
| Monthly | $4.99 | per month |
| Yearly | $17.99 | per year |
| Yearly | $35.99 | per year |
| TP-Link On-the-Go Antivirus | $109.99 | per year |
| Total Security Package | $129.99 | per year |


## Frequently asked questions

### Is First Step Help free?

First Step Help is free to download, with no in-app purchases.

### Is TP free?

TP is free to download, with in-app purchases available.

### Which has better reviews, First Step Help or TP?

TP is rated higher. First Step Help averages 3.0 out of 5 from 2 ratings, while TP averages 4.9 from 1K ratings.

### Do First Step Help or TP have ads?

Neither First Step Help nor TP shows ads.

### Which is updated more often, First Step Help or TP?

First Step Help ships an update every 4 months, and TP every 6 weeks. Most recently, First Step Help was updated on October 5, 2026 and TP on October 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*