# INSAND vs Optum

The clearest difference is rating: INSAND at 5.0 against Optum's 4.4. INSAND also leads on device support (3 vs 1) and iOS requirement (14.0 vs 16.6). Optum's advantage is ads (none vs shown) and ratings volume (13K vs 8). On price, update cadence and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

INSAND holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Optum has 13K ratings behind it against 8, so its average is the more settled of the two.

INSAND ships an update every 6 weeks, Optum every 3 weeks. The most recent releases landed on September 13, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | INSAND | Optum |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (8 ratings)](https://appshunter.io/ios/app/insand/id1479755349/reviews)** | [4.4 (13K ratings)](https://appshunter.io/ios/app/optum/id6504930082/reviews) |
| Number of ratings | 8 | **13K** |
| Positive reviews | — | 16.0% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 6 weeks | **Every 3 weeks** |
| Monetization | Ad-supported | **Free** |
| Size | 191 MB | 186 MB |
| Requires iOS | **14.0** | 16.6 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 17+ |
| Developer | [INSAND, Inc.](https://appshunter.io/developer/1479755348) | [Optum Inc.](https://appshunter.io/developer/1133706680) |

## What reviewers say

### INSAND

[App page](https://appshunter.io/ios/app/insand/id1479755349)

Easily plan and schedule your fitness classes directly from your mobile device. View class schedules, sign up for sessions, and access studio location information. Optimize your time and enjoy the convenience of managing your fitness activities on the go.

**Highlights:** View class schedules, Sign up for classes, Access studio location, Optimize time management, Convenient mobile access

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none


### Optum

[App page](https://appshunter.io/ios/app/optum/id6504930082)

Manage your health journey with personalized support. Find providers, schedule appointments, access your health information, and connect with care professionals for guidance. Securely store your data and maximize your benefits.

**Highlights:** Personalized health tracking, Provider search and scheduling, Appointment management, Access to health information, Secure messaging with care team, Benefit and program access

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⚡ Quick test result delivery
- 👨‍⚕️ Compassionate and attentive healthcare providers
- 📋 Detailed medical information access
- 🏥 Well-organized clinic staff
- 💬 Doctor messaging capability

**What reviewers complain about**

- 🐛 Persistent authentication loop errors
- 🔄 Endless loading screens
- ❌ Internal server errors across multiple features
- 🚫 Broken MyChart integration
- ⏱️ Extremely slow app performance

**Reported bugs**

- Login redirects to download app screen despite being logged in
- Buttons trigger authentication loop instead of loading content
- Loading screen stuck indefinitely with no exit option
- Internal server errors on messages, medications, and appointments
- MyChart connection failures with 'unable to connect' messages

**Requested features**

- Native MyChart app instead of embedded version
- Expanded character limit for doctor messages
- Better referral information display with contact details
- Downloadable test results and referral letters
- Improved appointment scheduling interface


## Frequently asked questions

### Is INSAND free?

INSAND is free to download, with no in-app purchases.

### Is Optum free?

Optum is free to download, with no in-app purchases.

### Which has better reviews, INSAND or Optum?

INSAND is rated higher. INSAND averages 5.0 out of 5 from 8 ratings, while Optum averages 4.4 from 13K ratings.

### Do INSAND or Optum have ads?

INSAND shows ads; Optum does not.

### Which is updated more often, INSAND or Optum?

INSAND ships an update every 6 weeks, and Optum every 3 weeks. Most recently, INSAND was updated on September 13, 2026 and Optum on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*