# TIMEX FamilyConnect™ vs CITIZEN CONNECTED

TIMEX FamilyConnect™ and CITIZEN CONNECTED both sit at 4.6 stars, but that hides the real split: 53% of CITIZEN CONNECTED's written reviews are positive against 37% of TIMEX FamilyConnect™'s. CITIZEN CONNECTED also leads on device support (3 vs 1) and iOS requirement (15.0 vs 17.0). On price, rating, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.6 for TIMEX FamilyConnect™ against 4.7 for CITIZEN CONNECTED. Both are backed by a comparable volume of ratings — 1.3K and 3.5K respectively. Written reviews are what separate them: 37% of TIMEX FamilyConnect™'s written reviews are positive against 53% of CITIZEN CONNECTED's.

Both ship on a similar rhythm, roughly every 4 months. The most recent releases landed on November 3, 2026 and November 4, 2026 respectively.

## The numbers

| Metric | TIMEX FamilyConnect™ | CITIZEN CONNECTED |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (1.3K ratings)](https://appshunter.io/ios/app/timex-familyconnect/id1479794843/reviews) | **[4.7 (3.5K ratings)](https://appshunter.io/ios/app/citizen-connected/id1483037539/reviews)** |
| Number of ratings | 1.3K | **3.5K** |
| Positive reviews | 37.0% of reviews | **52.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | Every 4 months |
| Monetization | Free | Free |
| Size | 28 MB | 256 MB |
| Requires iOS | 17.0 | **15.0** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [TIMEX](https://appshunter.io/developer/899253909) | [CITIZEN WATCH CO.,LTD](https://appshunter.io/developer/434806605) |

## What reviewers say

### TIMEX FamilyConnect™

[App page](https://appshunter.io/ios/app/timex-familyconnect/id1479794843)

This app allows you to stay connected with loved ones wearing a compatible smartwatch. It offers real-time location tracking, two-way calling, messaging, and SOS alerts for enhanced safety and communication.

**Highlights:** Two-way calling, Real-time location sharing, Voice and instant messaging, SOS alerts, Private secure network, Senior health monitoring

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### CITIZEN CONNECTED

[App page](https://appshunter.io/ios/app/citizen-connected/id1483037539)

Connect your Citizen CZ Smart hybrid or touchscreen smartwatch to your smartphone. Track your daily activities like steps, sleep, workouts, and heart rate. Receive notifications and control music directly from your wrist.

**Highlights:** Activity monitoring (steps, sleep, workouts, heart rate), Workout tracking and recaps, Receive calls, texts, and app notifications, Music control, Customizable watch faces and straps

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly app
- 🚀 Simple and easy to use
- 💡 Helpful fitness tracking
- 🔒 Secure connectivity
- 🌟 Great watch quality

**What reviewers complain about**

- 🐛 Frequent connectivity issues
- 🔌 Poor Bluetooth connection
- 🕰️ Limited watch face customization
- 🔍 Lacking advanced features
- 🔧 Buggy app updates

**Reported bugs**

- Watch face not working properly
- Disconnection issues between app and watch
- Inaccurate step and distance tracking
- Sleep data not recording correctly
- Compatibility issues with newer phone OS

**Requested features**

- Add more watch face options
- Improve syncing with other health apps
- Introduce more advanced fitness tracking
- Allow for better app and watch customization
- Enhance offline functionality


## Frequently asked questions

### Is TIMEX FamilyConnect™ free?

TIMEX FamilyConnect™ is free to download, with no in-app purchases.

### Is CITIZEN CONNECTED free?

CITIZEN CONNECTED is free to download, with no in-app purchases.

### Which has better reviews, TIMEX FamilyConnect™ or CITIZEN CONNECTED?

CITIZEN CONNECTED is rated higher. TIMEX FamilyConnect™ averages 4.6 out of 5 from 1.3K ratings, while CITIZEN CONNECTED averages 4.7 from 3.5K ratings.

### Do TIMEX FamilyConnect™ or CITIZEN CONNECTED have ads?

Neither TIMEX FamilyConnect™ nor CITIZEN CONNECTED shows ads.

### Which is updated more often, TIMEX FamilyConnect™ or CITIZEN CONNECTED?

TIMEX FamilyConnect™ ships an update every 4 months, and CITIZEN CONNECTED every 4 months. Most recently, TIMEX FamilyConnect™ was updated on November 3, 2026 and CITIZEN CONNECTED on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*