# Active Eye | BLM GROUP vs The Live Support

The clearest difference is in-app purchases: Active Eye | BLM GROUP at none against The Live Support's 3. Active Eye | BLM GROUP also leads on ads (none vs shown). The Live Support's advantage is iOS requirement (13.0 vs 15.1). On price, update cadence and device support there is nothing between them.

Both are free to download. The Live Support sells 3 in-app purchases, starting at $9.99 per month. Active Eye | BLM GROUP asks for nothing beyond the download.

Active Eye | BLM GROUP ships an update every 8 months, The Live Support every 10 months. The most recent releases landed on October 9, 2026 and October 16, 2026 respectively.

## The numbers

| Metric | Active Eye | BLM GROUP | The Live Support |
| --- | --- | --- |
| Price | Free | Free |
| Positive reviews | 100.0% of reviews | — |
| In-app purchases | **No** | Yes |
| Ads | **No** | Yes |
| Update frequency | **Every 8 months** | Every 10 months |
| Monetization | Free | — |
| Size | 101 MB | 58 MB |
| Requires iOS | 15.1 | **13.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 17+ |
| Developer | [BLM SPA](https://appshunter.io/developer/1479851274) | [The Software Support LLC](https://appshunter.io/developer/1681415695) |

## What reviewers say

### Active Eye | BLM GROUP

[App page](https://appshunter.io/ios/app/active-eye-blm-group/id1479851275)

Receive real-time technical support through live video sessions. Experts can see your issues via your device's camera and provide guidance. Share photos, videos, audio, and documents to facilitate problem-solving.

**Highlights:** Live video assistance, Photo, video, and audio sharing, Chat communication, Interactive image annotation, Document sharing

**Features:** macOS Compatibility

**In-app purchases:** none


### The Live Support

[App page](https://appshunter.io/ios/app/the-live-support/id6504497877)

**Features:** macOS Compatibility

**In-app purchases (3)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Monthly | $9.99 | per month |
| Quarterly | $29.99 | per 3 months |
| Yearly | $99.99 | per year |


## Frequently asked questions

### Is Active Eye | BLM GROUP free?

Active Eye | BLM GROUP is free to download, with no in-app purchases.

### Is The Live Support free?

The Live Support is free to download, with in-app purchases available.

### Do Active Eye | BLM GROUP or The Live Support have ads?

The Live Support shows ads; Active Eye | BLM GROUP does not.

### Which is updated more often, Active Eye | BLM GROUP or The Live Support?

Active Eye | BLM GROUP ships an update every 8 months, and The Live Support every 10 months. Most recently, Active Eye | BLM GROUP was updated on October 9, 2026 and The Live Support on October 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*