# MySafaricom App vs EINS Civexa

The clearest difference is update cadence: EINS Civexa at every 2 weeks against MySafaricom App's every 2 months. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MySafaricom App ships an update every 2 months, EINS Civexa every 2 weeks. The most recent releases landed on October 20, 2026 and October 11, 2026 respectively.

## The numbers

| Metric | MySafaricom App | EINS Civexa |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (13K ratings)](https://appshunter.io/ios/app/mysafaricom-app/id1481438147/reviews)** | — |
| Number of ratings | **13K** | — |
| Positive reviews | 36.8% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 2 weeks** |
| Monetization | Free with in-app purchases | — |
| Size | 155 MB | 73 MB |
| Requires iOS | 13.0 | 13.0 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Safaricom Limited](https://appshunter.io/developer/1089092649) | [Eins Technologies India Private Limited](https://appshunter.io/developer/1700628848) |

## What reviewers say

### MySafaricom App

[App page](https://appshunter.io/ios/app/mysafaricom-app/id1481438147)

Manage all your Safaricom services in one place. Send money, pay bills, top up airtime, buy data bundles, and access home fibre services. You can also view account balances and read the daily e-paper.

**Highlights:** Send money via M-PESA, Pay bills and shop with Lipa Na M-PESA, Top up airtime by manual entry or scratch card, Purchase data bundles, View account balances, Manage Home Fibre plans, Access digital newspaper

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient and easy to use
- 🔒 Secure money transfer via M-PESA
- 👍 User-friendly interface
- 🚀 Efficient app performance
- 👍 Great for international users

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- 🔍 Difficult to find account information
- 🔍 Lack of transparency on charges and fees
- 🔍 Poor customer service and support
- 🔍 Unreliable network connectivity

**Reported bugs**

- App not compatible with dual SIM phones
- Unable to verify phone number while abroad
- Favorites/frequently used paybill not showing up
- Issues with purchasing data bundles and airtime
- Inability to access account information

**Requested features**

- Add ability to check data/airtime balance
- Improve app stability and reduce crashes
- Provide better customer support channels
- Enhance payment and transaction features
- Introduce recurring payment options


### EINS Civexa

[App page](https://appshunter.io/ios/app/eins-civexa/id6738465232)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is MySafaricom App free?

MySafaricom App is free to download, with no in-app purchases.

### Is EINS Civexa free?

EINS Civexa is free to download, with no in-app purchases.

### Do MySafaricom App or EINS Civexa have ads?

Neither MySafaricom App nor EINS Civexa shows ads.

### Which is updated more often, MySafaricom App or EINS Civexa?

MySafaricom App ships an update every 2 months, and EINS Civexa every 2 weeks. Most recently, MySafaricom App was updated on October 20, 2026 and EINS Civexa on October 11, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*