# MySafaricom App vs Transcom tracker

The clearest difference is update cadence: MySafaricom App at every 2 months against Transcom tracker's every 13 months. MySafaricom App also leads on iOS requirement (13.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MySafaricom App ships an update every 2 months, Transcom tracker every 13 months. The most recent releases landed on October 15, 2026 and October 5, 2026 respectively.

## The numbers

| Metric | MySafaricom App | Transcom tracker |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (13K ratings)](https://appshunter.io/ios/app/mysafaricom-app/id1481438147/reviews)** | — |
| Number of ratings | **13K** | — |
| Positive reviews | 36.8% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 13 months |
| Monetization | Free with in-app purchases | — |
| Size | 155 MB | 32 MB |
| Requires iOS | **13.0** | 15.0 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [Safaricom Limited](https://appshunter.io/developer/1089092649) | [Moses Muiruri](https://appshunter.io/developer/1826483366) |

## What reviewers say

### MySafaricom App

[App page](https://appshunter.io/ios/app/mysafaricom-app/id1481438147)

Manage all your Safaricom services in one place. Send money, pay bills, top up airtime, buy data bundles, and access home fibre services. You can also view account balances and read the daily e-paper.

**Highlights:** Send money via M-PESA, Pay bills and shop with Lipa Na M-PESA, Top up airtime by manual entry or scratch card, Purchase data bundles, View account balances, Manage Home Fibre plans, Access digital newspaper

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient and easy to use
- 🔒 Secure money transfer via M-PESA
- 👍 User-friendly interface
- 🚀 Efficient app performance
- 👍 Great for international users

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- 🔍 Difficult to find account information
- 🔍 Lack of transparency on charges and fees
- 🔍 Poor customer service and support
- 🔍 Unreliable network connectivity

**Reported bugs**

- App not compatible with dual SIM phones
- Unable to verify phone number while abroad
- Favorites/frequently used paybill not showing up
- Issues with purchasing data bundles and airtime
- Inability to access account information

**Requested features**

- Add ability to check data/airtime balance
- Improve app stability and reduce crashes
- Provide better customer support channels
- Enhance payment and transaction features
- Introduce recurring payment options


### Transcom tracker

[App page](https://appshunter.io/ios/app/transcom-tracker/id6748595725)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is MySafaricom App free?

MySafaricom App is free to download, with no in-app purchases.

### Is Transcom tracker free?

Transcom tracker is free to download, with no in-app purchases.

### Do MySafaricom App or Transcom tracker have ads?

Neither MySafaricom App nor Transcom tracker shows ads.

### Which is updated more often, MySafaricom App or Transcom tracker?

MySafaricom App ships an update every 2 months, and Transcom tracker every 13 months. Most recently, MySafaricom App was updated on October 15, 2026 and Transcom tracker on October 5, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*