# Dynamics 365 Field Service vs ASAP

The clearest difference is review sentiment: ASAP at 100% against Dynamics 365 Field Service's 5%. Dynamics 365 Field Service's advantage is update cadence (every 3 weeks vs every 6 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Dynamics 365 Field Service ships an update every 3 weeks, ASAP every 6 weeks. The most recent releases landed on November 7, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | Dynamics 365 Field Service | ASAP |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.7 (229 ratings)](https://appshunter.io/ios/app/dynamics-365-field-service/id1485579247/reviews)** | — |
| Number of ratings | **229** | — |
| Positive reviews | 4.7% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 6 weeks |
| Monetization | Free | Free |
| Size | 148 MB | 45 MB |
| Requires iOS | 16.0 | **15.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Microsoft Corporation](https://appshunter.io/developer/298856275) | [Zoho Corporation](https://appshunter.io/developer/388384807) |

## What reviewers say

### Dynamics 365 Field Service

[App page](https://appshunter.io/ios/app/dynamics-365-field-service/id1485579247)

Empower field service workers with a mobile app designed for their needs. Access and interact with critical data even without internet connectivity, thanks to robust offline capabilities. Data sync keeps the back office updated on work performed.

**Highlights:** Robust offline capabilities, Periodic data sync, Customizable on Power Apps platform, Access and interact with data, Designed for field service workers

**In-app purchases:** none

**What reviewers like**

- 🚀 Copilot, AI, remote assistant, access to knowledge articles, step-by-step instructions, GPS, offline capability
- 👍 Looks and feels good, has everything needed to perform as a frontline worker

**What reviewers complain about**

- 🐛 Constant crashes, freezes, and loss of progress
- 🔍 Difficult to navigate, poor UI/UX, not intuitive
- ⏱️ Extremely slow, takes forever to load and sync
- 📶 Doesn't work offline, requires full signal/data
- 🔋 High battery consumption

**Reported bugs**

- Constant login issues and never-ending login loops
- Randomly crashes or resets to home screen
- Syncing and saving errors, lost progress
- Incompatible with certain devices/OSes

**Requested features**

- Offline mode with full functionality
- Streamlined, intuitive UI designed for field work
- Batch/bulk upload and update capabilities
- Improved performance and stability


### ASAP

[App page](https://appshunter.io/ios/app/asap-demo/id1514783321)

Access all your help-center services directly from your iPhone. This application showcases how a restaurant can utilize its features to manage customer support.

**Highlights:** Access help-center services, iPhone compatibility, Restaurant service example, Zoho Desk integration

**In-app purchases:** none


## Frequently asked questions

### Is Dynamics 365 Field Service free?

Dynamics 365 Field Service is free to download, with no in-app purchases.

### Is ASAP free?

ASAP is free to download, with no in-app purchases.

### Do Dynamics 365 Field Service or ASAP have ads?

Neither Dynamics 365 Field Service nor ASAP shows ads.

### Which is updated more often, Dynamics 365 Field Service or ASAP?

Dynamics 365 Field Service ships an update every 3 weeks, and ASAP every 6 weeks. Most recently, Dynamics 365 Field Service was updated on November 7, 2026 and ASAP on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*