# E&M Connect vs 1823

The clearest difference is review sentiment: E&M Connect at 50% against 1823's 0%. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

E&M Connect ships an update every 6 weeks, 1823 every 2 months. Both last shipped on November 3, 2026.

## The numbers

| Metric | E&M Connect | 1823 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[3.0 (2 ratings)](https://appshunter.io/ios/app/1823/id1628731262/reviews)** |
| Number of ratings | — | **2** |
| Positive reviews | **50.0% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 118 MB | 97 MB |
| Requires iOS | 16.6 | **15.6** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [機電工程署](https://appshunter.io/developer/1486207250) | [1823, HKSAR Government](https://appshunter.io/developer/1628731264) |

## What reviewers say

### E&M Connect

[App page](https://appshunter.io/ios/app/e-and-m-connect/id1486207251)

This app provides access to government e-services related to energy efficiency and electrical/mechanical services. Features include energy label scanning for product comparison, a directory of registered service providers, and professional development resources for licensed workers.

**Highlights:** Energy label scanning with OCR, Directory of registered service providers, Professional development course enrollment, Digital E&M Licenses, Registration card scanning with OCR, Youth Ambassador program information

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### 1823

[App page](https://appshunter.io/ios/app/1823/id1628731262)

Submit cases, view records, and get instant answers to government service inquiries. This app allows users to easily submit complaints, compliments, and suggestions to 23 participating departments.

**Highlights:** Submit cases with photos and videos, Track case history and replies, Instant answers via FAQs and chatbot, Submit compliments and suggestions, Contact 23 participating departments

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is E&M Connect free?

E&M Connect is free to download, with no in-app purchases.

### Is 1823 free?

1823 is free to download, with no in-app purchases.

### Do E&M Connect or 1823 have ads?

Neither E&M Connect nor 1823 shows ads.

### Which is updated more often, E&M Connect or 1823?

E&M Connect ships an update every 6 weeks, and 1823 every 2 months. Most recently, E&M Connect was updated on November 3, 2026 and 1823 on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*