# Faveo Helpdesk vs JH HelpDesk

The clearest difference is update cadence: JH HelpDesk at every 2 months against Faveo Helpdesk's every 4 months. Faveo Helpdesk's advantage is iOS requirement (11.0 vs 13.4). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Faveo Helpdesk ships an update every 4 months, JH HelpDesk every 2 months. The most recent releases landed on July 19, 2026 and May 15, 2026 respectively.

## The numbers

| Metric | Faveo Helpdesk | JH HelpDesk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.0 (2 ratings)](https://appshunter.io/ios/app/faveo-helpdesk/id1488072909/reviews)** | — |
| Number of ratings | **2** | — |
| Positive reviews | 100.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 2 months** |
| Monetization | Free | — |
| Size | 52 MB | 24 MB |
| Requires iOS | **11.0** | 13.4 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Ladybird Web Solution Private Limited](https://appshunter.io/developer/1185454913) | [Abdulgafoor K Mohamed](https://appshunter.io/developer/1532697666) |

## What reviewers say

### Faveo Helpdesk

[App page](https://appshunter.io/ios/app/faveo-helpdesk/id1488072909)

Empower startups and SMEs with a state-of-the-art, ticket-based support system. Effectively manage client queries to enhance customer retention and gain strategic insights for decisive business decisions.

**Highlights:** Ticket-based support system, Customer query management, Strategic insights for decision making, Customizable according to requirements, Knowledge base and video tutorials, Web-based application integration

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### JH HelpDesk

[App page](https://appshunter.io/ios/app/jh-helpdesk/id6476186161)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Faveo Helpdesk free?

Faveo Helpdesk is free to download, with no in-app purchases.

### Is JH HelpDesk free?

JH HelpDesk is free to download, with no in-app purchases.

### Do Faveo Helpdesk or JH HelpDesk have ads?

Neither Faveo Helpdesk nor JH HelpDesk shows ads.

### Which is updated more often, Faveo Helpdesk or JH HelpDesk?

Faveo Helpdesk ships an update every 4 months, and JH HelpDesk every 2 months. Most recently, Faveo Helpdesk was updated on July 19, 2026 and JH HelpDesk on May 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*