# Faveo Helpdesk vs almadaa agent

The clearest difference is update cadence: almadaa agent at every 4 days against Faveo Helpdesk's every 4 months. Faveo Helpdesk's advantage is iOS requirement (11.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Faveo Helpdesk ships an update every 4 months, almadaa agent every 4 days. The most recent releases landed on July 19, 2026 and September 13, 2026 respectively.

## The numbers

| Metric | Faveo Helpdesk | almadaa agent |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.0 (2 ratings)](https://appshunter.io/ios/app/faveo-helpdesk/id1488072909/reviews)** | — |
| Number of ratings | **2** | — |
| Positive reviews | 100.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 4 days** |
| Monetization | Free | — |
| Size | 52 MB | 35 MB |
| Requires iOS | **11.0** | 15.0 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Ladybird Web Solution Private Limited](https://appshunter.io/developer/1185454913) | [AL-MADA INTERNATIONAL COMPANY FOR COMMUNICATIONS, INTERNET SERVICES AND GENERAL TRADE L.L.C](https://appshunter.io/developer/1877514552) |

## What reviewers say

### Faveo Helpdesk

[App page](https://appshunter.io/ios/app/faveo-helpdesk/id1488072909)

Empower startups and SMEs with a state-of-the-art, ticket-based support system. Effectively manage client queries to enhance customer retention and gain strategic insights for decisive business decisions.

**Highlights:** Ticket-based support system, Customer query management, Strategic insights for decision making, Customizable according to requirements, Knowledge base and video tutorials, Web-based application integration

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### almadaa agent

[App page](https://appshunter.io/ios/app/almadaa-agent/id6760600182)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Faveo Helpdesk free?

Faveo Helpdesk is free to download, with no in-app purchases.

### Is almadaa agent free?

almadaa agent is free to download, with no in-app purchases.

### Do Faveo Helpdesk or almadaa agent have ads?

Neither Faveo Helpdesk nor almadaa agent shows ads.

### Which is updated more often, Faveo Helpdesk or almadaa agent?

Faveo Helpdesk ships an update every 4 months, and almadaa agent every 4 days. Most recently, Faveo Helpdesk was updated on July 19, 2026 and almadaa agent on September 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*