# Extra Space Storage vs SmartStop Self Storage

The clearest difference is rating: Extra Space Storage at 4.5 against SmartStop Self Storage's 2.7. Extra Space Storage also leads on review sentiment (57% vs 30%) and ratings volume (22K vs 22). SmartStop Self Storage's advantage is iOS requirement (15.6 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Extra Space Storage holds the better App Store score, 4.5 against 2.7. That said, the two scores are not equally well evidenced: Extra Space Storage has 22K ratings behind it against 22, so its average is the more settled of the two. Written reviews point the same way: 57% of Extra Space Storage's written reviews are positive against 30% of SmartStop Self Storage's.

Extra Space Storage ships an update every 3 weeks, SmartStop Self Storage every 6 weeks. The most recent releases landed on September 24, 2026 and September 21, 2026 respectively.

## The numbers

| Metric | Extra Space Storage | SmartStop Self Storage |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (22K ratings)](https://appshunter.io/ios/app/extra-space-storage/id1488957920/reviews)** | [2.7 (22 ratings)](https://appshunter.io/ios/app/smartstop-self-storage/id6739363953/reviews) |
| Number of ratings | **22K** | 22 |
| Positive reviews | **56.7% of reviews** | 30.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 6 weeks |
| Monetization | Free | Free |
| Best chart rank | **#70** | — |
| Size | 50 MB | 43 MB |
| Requires iOS | 17.0 | **15.6** |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Extra Space Management, INC](https://appshunter.io/developer/598025372) | [Smartstop Self Storage Reit, Inc.](https://appshunter.io/developer/1572537505) |

## What reviewers say

### Extra Space Storage

[App page](https://appshunter.io/ios/app/extra-space-storage/id1488957920)

**Currently charting:** #70 Top Free · Utilities (US App Store)

Manage your storage unit and payments easily. Access facility information, gate codes, and even open gates with your phone at participating locations. Keep your account details updated and track access activity.

**Highlights:** Facility information access, Gate code storage, Payment management, Digital gate access (participating facilities), Account information updates, Share unit access (participating facilities)

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy access and convenience
- 👍 Friendly and helpful staff
- 🔒 Secure and clean facility
- 💡 Useful digital access features

**What reviewers complain about**

- 🐛 Glitchy and unreliable app
- 💰 Frequent and steep price increases
- 🔑 Issues with digital access/Bluetooth locks
- ⏱️ Frustrating login/logout experience

**Reported bugs**

- App crashes or fails to load
- Digital access not working as expected
- Inconsistent user experience across updates

**Requested features**

- Ability to manage account details through app
- Improved digital access reliability and consistency
- Notification for upcoming price changes


### SmartStop Self Storage

[App page](https://appshunter.io/ios/app/smartstop-self-storage/id6739363953)

Manage your self-storage account with ease. Access facilities, make payments, rent new units, and organize your belongings. Get directions and support all within the app.

**Highlights:** Facility access via app, Account balance check, Secure payment processing, Link multiple storage units, Add notes to storage units, Rent additional units, Biometric login

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Extra Space Storage free?

Extra Space Storage is free to download, with no in-app purchases.

### Is SmartStop Self Storage free?

SmartStop Self Storage is free to download, with no in-app purchases.

### Which has better reviews, Extra Space Storage or SmartStop Self Storage?

Extra Space Storage is rated higher. Extra Space Storage averages 4.5 out of 5 from 22K ratings, while SmartStop Self Storage averages 2.7 from 22 ratings.

### Do Extra Space Storage or SmartStop Self Storage have ads?

Neither Extra Space Storage nor SmartStop Self Storage shows ads.

### Which is updated more often, Extra Space Storage or SmartStop Self Storage?

Extra Space Storage ships an update every 3 weeks, and SmartStop Self Storage every 6 weeks. Most recently, Extra Space Storage was updated on September 24, 2026 and SmartStop Self Storage on September 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*