# Ericsson Remote Access 2 vs PuzzleConnect Plus

The clearest difference is review sentiment: PuzzleConnect Plus at 100% against Ericsson Remote Access 2's 25%. PuzzleConnect Plus also leads on rating (5.0 vs 1.9). Ericsson Remote Access 2's advantage is update cadence (every 5 weeks vs every 4 months) and iOS requirement (11.0 vs 15.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PuzzleConnect Plus holds the better App Store score, 5.0 against 1.9. Both are backed by a comparable volume of ratings — 8 and 3 respectively. Written reviews point the same way: 25% of Ericsson Remote Access 2's written reviews are positive against 100% of PuzzleConnect Plus's.

Ericsson Remote Access 2 ships an update every 5 weeks, PuzzleConnect Plus every 4 months. The most recent releases landed on July 7, 2026 and June 2, 2026 respectively.

## The numbers

| Metric | Ericsson Remote Access 2 | PuzzleConnect Plus |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.9 (8 ratings)](https://appshunter.io/ios/app/ericsson-remote-access-2/id1489629110/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/puzzleconnect-plus/id6478668432/reviews)** |
| Number of ratings | **8** | 3 |
| Positive reviews | 25.0% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 4 months |
| Monetization | Free | Free |
| Size | 75 MB | 1 MB |
| Requires iOS | **11.0** | 15.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Telefonaktiebolaget LM Ericsson](https://appshunter.io/developer/472944329) | [Puzzle Solutions LLC](https://appshunter.io/developer/1613581200) |

## What reviewers say

### Ericsson Remote Access 2

[App page](https://appshunter.io/ios/app/ericsson-remote-access-2/id1489629110)

This platform offers enhanced communication tools with improved checklist functionality and adaptive video. It features a streamlined user registration process and faster performance.

**Highlights:** Improved checklist functionality, Adaptive video format, Improved interface, Enhanced speed test, Simplified user registration

**In-app purchases:** none


### PuzzleConnect Plus

[App page](https://appshunter.io/ios/app/puzzleconnect-plus/id6478668432)

This business app provides exclusive HR support for customers and their employees. It features a virtual assistant for instant help and a seamless transition to human experts when needed. Users can also engage with colleagues through high fives and recognitions, earning badges for participation.

**Highlights:** Exclusive access for PuzzleHR customers, Virtual HR assistant support, Seamless transition to human experts, Colleague high fives and recognitions, Badge system for participation

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Ericsson Remote Access 2 free?

Ericsson Remote Access 2 is free to download, with no in-app purchases.

### Is PuzzleConnect Plus free?

PuzzleConnect Plus is free to download, with no in-app purchases.

### Which has better reviews, Ericsson Remote Access 2 or PuzzleConnect Plus?

PuzzleConnect Plus is rated higher. Ericsson Remote Access 2 averages 1.9 out of 5 from 8 ratings, while PuzzleConnect Plus averages 5.0 from 3 ratings.

### Do Ericsson Remote Access 2 or PuzzleConnect Plus have ads?

Neither Ericsson Remote Access 2 nor PuzzleConnect Plus shows ads.

### Which is updated more often, Ericsson Remote Access 2 or PuzzleConnect Plus?

Ericsson Remote Access 2 ships an update every 5 weeks, and PuzzleConnect Plus every 4 months. Most recently, Ericsson Remote Access 2 was updated on July 7, 2026 and PuzzleConnect Plus on June 2, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*