# United Illuminating vs myHCEC

The clearest difference is review sentiment: United Illuminating at 82% against myHCEC's 0%. United Illuminating also leads on rating (4.7 vs 1.9) and ratings volume (4.8K vs 11). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

United Illuminating holds the better App Store score, 4.7 against 1.9. That said, the two scores are not equally well evidenced: United Illuminating has 4.8K ratings behind it against 11, so its average is the more settled of the two. Written reviews point the same way: 82% of United Illuminating's written reviews are positive against 0% of myHCEC's.

## The numbers

| Metric | United Illuminating | myHCEC |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (4.8K ratings)](https://appshunter.io/ios/app/united-illuminating/id1490254000/reviews)** | [1.9 (11 ratings)](https://appshunter.io/ios/app/myhcec/id6741440821/reviews) |
| Number of ratings | **4.8K** | 11 |
| Positive reviews | **82.2% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | — |
| Monetization | Free | Free |
| Size | 60 MB | 86 MB |
| Requires iOS | **13.0** | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [AVANGRID INC.](https://appshunter.io/developer/1452725930) | [Milsoft Utility Solutions](https://appshunter.io/developer/1051048798) |

## What reviewers say

### United Illuminating

[App page](https://appshunter.io/ios/app/united-illuminating/id1490254000)

Manage your utility account with ease. Pay bills, report outages, and view restoration times. Access account information, enroll in eBill, AutoPay, and Budget Billing for convenient financial management.

**Highlights:** Pay bills in three clicks, Secure Touch/Face ID login, Report outages and view restoration times, Access outage maps, Enroll in eBill and AutoPay, Sign up for Budget Billing, Update account profile

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Quick and convenient payments
- 💡 Helpful features like outage alerts and account management
- 🚀 Efficient and simple navigation
- 👍 User-friendly interface

**What reviewers complain about**

- 🐛 Occasional login/payment issues
- 🐛 Inconsistent performance across devices
- 💰 Concerns about rising costs and fees
- 🔒 Security/account access problems

**Reported bugs**

- Login screen crashes or freezes
- Payment processing errors
- Inability to access account information

**Requested features**

- Add ability to schedule/manage payments
- Improve communication during service transfers
- Allow credit card payments in-app
- Provide more transparency on billing and usage


### myHCEC

[App page](https://appshunter.io/ios/app/myhcec/id6741440821)

Manage your utility services with ease. View billing history, make payments, and report outages. Stay informed about service disruptions with a real-time outage map.

**Highlights:** Secure account login, View billing history (PDF/graph), Multiple payment options, Report utility outages, Real-time outage map

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is United Illuminating free?

United Illuminating is free to download, with no in-app purchases.

### Is myHCEC free?

myHCEC is free to download, with no in-app purchases.

### Which has better reviews, United Illuminating or myHCEC?

United Illuminating is rated higher. United Illuminating averages 4.7 out of 5 from 4.8K ratings, while myHCEC averages 1.9 from 11 ratings.

### Do United Illuminating or myHCEC have ads?

Neither United Illuminating nor myHCEC shows ads.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*