# ChARM Connect vs Chartnote

The clearest difference is review sentiment: Chartnote at 90% against ChARM Connect's 13%. Chartnote also leads on update cadence (every 2 weeks vs every 2 months) and rating (4.8 vs 4.5). ChARM Connect's advantage is in-app purchases (none vs 12) and iOS requirement (13.0 vs 15.6). On price, ads and device support there is nothing between them.

Both are free to download. Chartnote sells 10 in-app purchases, starting at $15.99 per month. ChARM Connect asks for nothing beyond the download.

Chartnote holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: Chartnote has 592 ratings behind it against 95, so its average is the more settled of the two. Written reviews point the same way: 13% of ChARM Connect's written reviews are positive against 90% of Chartnote's.

ChARM Connect ships an update every 2 months, Chartnote every 2 weeks. Both last shipped on October 30, 2026.

## The numbers

| Metric | ChARM Connect | Chartnote |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (95 ratings)](https://appshunter.io/ios/app/charm-connect/id1490553458/reviews) | **[4.8 (592 ratings)](https://appshunter.io/ios/app/chartnote-ai-medical-scribe/id1589970506/reviews)** |
| Number of ratings | 95 | **592** |
| Positive reviews | 12.5% of reviews | **90.0% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 2 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Best chart rank | — | **#47** |
| Size | 476 MB | 30 MB |
| Requires iOS | **13.0** | 15.6 |
| Devices | **iPhone, iPad, iPod, Apple Watch** | iPhone, iPad, iPod |
| Age rating | 17+ | 4+ |
| Developer | [MedicalMine Inc.](https://appshunter.io/developer/619291582) | [StatNote, Inc.](https://appshunter.io/developer/1548963114) |

## What reviewers say

### ChARM Connect

[App page](https://appshunter.io/ios/app/charm-connect/id1490553458)

Secure instant messaging for healthcare professionals and patients. Seamlessly communicate within your EHR workflow without leaving the application. Facilitates interaction between practice members and patients.

**Highlights:** HIPAA compliant secure messaging, Integrated with EHR workflow, Patient and practice member communication, Instant messaging, Seamless interaction

**Features:** Siri integration

**In-app purchases:** none


### Chartnote

[App page](https://appshunter.io/ios/app/chartnote-ai-medical-scribe/id1589970506)

**Currently charting:** #47 Top Grossing · Medical (US App Store)

Streamline your medical documentation with AI-powered transcription, voice charting, and customizable templates. Focus more on patient care and less on administrative tasks with this efficient digital assistant.

**Highlights:** Voice Chart transcription, AI Scribe for clinical notes, Pre-built and custom snippets/templates, Speech-to-text dictation, SOAP note templates, Secure medical documentation

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (10)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Chartnote Professional Monthly | $15.99 | per month |
| Chartnote Pro Monthly | $39.00 | per month |
| Chartnote Max Monthly | $99.99 | per month |
| Chartnote Max Monthly | $99.99 | per month |
| Chartnote Professional Yearly | $169.99 | per year |
| Chartnote Max Yearly | $999.99 | per year |
| 65 AI Credits | $39.00 | one-time |
| 330 AI Credits | $169.00 | one-time |
| 400 AI Credits | $199.00 | one-time |
| 660 AI Credits | $229.00 | one-time |

**What reviewers like**

- 🚀 Saves significant charting time
- 👍 Highly accurate transcription
- 👍 Excellent customization options
- 👍 Integrates well with EHRs (e.g., ECW)
- 👍 Amazing customer support

**What reviewers complain about**

- 🐛 2FA implementation buggy and tedious
- 🐛 Poor transcription quality for common words
- 🐛 Inability to correct errors in real-time
- 🐛 Poor interface between app and website
- 🐛 Customer support unresponsiveness

**Reported bugs**

- 2FA is buggy, clunky, and tedious
- Transcription frequently misses common words
- Transcription of medical words is often incorrect
- Cannot correct transcription errors as they occur
- Poor interfacing between app and website

**Requested features**

- Make MFA/2FA optional
- Improve real-time error correction
- Enhance transcription accuracy for common and medical words
- Improve app and website interface integration


## Frequently asked questions

### Is ChARM Connect free?

ChARM Connect is free to download, with no in-app purchases.

### Is Chartnote free?

Chartnote is free to download, with in-app purchases available.

### Which has better reviews, ChARM Connect or Chartnote?

Chartnote is rated higher. ChARM Connect averages 4.5 out of 5 from 95 ratings, while Chartnote averages 4.8 from 592 ratings.

### Do ChARM Connect or Chartnote have ads?

Neither ChARM Connect nor Chartnote shows ads.

### Which is updated more often, ChARM Connect or Chartnote?

ChARM Connect ships an update every 2 months, and Chartnote every 2 weeks. Most recently, ChARM Connect was updated on October 30, 2026 and Chartnote on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*