# ChARM Connect vs DocUpdate

The clearest difference is review sentiment: DocUpdate at 61% against ChARM Connect's 14%. DocUpdate also leads on update cadence (every 11 days vs every 2 months) and rating (4.8 vs 4.5). ChARM Connect's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

DocUpdate holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: DocUpdate has 2.8K ratings behind it against 77, so its average is the more settled of the two. Written reviews point the same way: 14% of ChARM Connect's written reviews are positive against 61% of DocUpdate's.

ChARM Connect ships an update every 2 months, DocUpdate every 11 days. The most recent releases landed on October 8, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | ChARM Connect | DocUpdate |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (77 ratings)](https://appshunter.io/ios/app/charm-connect/id1490553458/reviews) | **[4.8 (2.8K ratings)](https://appshunter.io/ios/app/docupdate/id6478404244/reviews)** |
| Number of ratings | 77 | **2.8K** |
| Positive reviews | 14.3% of reviews | **60.8% of reviews** |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | Every 2 months | **Every 11 days** |
| Monetization | **Free** | Free with in-app purchases |
| Best chart rank | — | **#196** |
| Size | 476 MB | 96 MB |
| Requires iOS | **13.0** | 15.6 |
| Devices | **iPhone, iPad, iPod, Apple Watch** | iPhone, iPod |
| Age rating | 17+ | 17+ |
| Developer | [MedicalMine Inc.](https://appshunter.io/developer/619291582) | [Docupdate](https://appshunter.io/developer/1732716803) |

## What reviewers say

### ChARM Connect

[App page](https://appshunter.io/ios/app/charm-connect/id1490553458)

Secure instant messaging for healthcare professionals and patients. Seamlessly communicate within your EHR workflow without leaving the application. Facilitates interaction between practice members and patients.

**Highlights:** HIPAA compliant secure messaging, Integrated with EHR workflow, Patient and practice member communication, Instant messaging, Seamless interaction

**Features:** Siri integration

**In-app purchases:** none


### DocUpdate

[App page](https://appshunter.io/ios/app/docupdate/id6478404244)

**Currently charting:** #196 Top Free · Medical (US App Store)

This app provides busy clinicians with mobile-first tools to streamline their workflow. It offers free e-prescribing to numerous pharmacies, patient communication features including a medical translator, and access to a concierge service for pharmaceutical company interactions.

**Highlights:** Free e-prescribing to 65,000+ pharmacies, DocUpdate Concierge for sample requests, Medical translator in 20+ languages, Patient communication tools, Mobile-first tools for busy clinicians

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient mobile prescribing
- 👍 Easy to use interface
- 🚀 Streamlined workflow
- 🚀 Time-saving
- 🚀 Reliable prescription delivery

**What reviewers complain about**

- 🐛 Inconsistent prescription delivery
- 🐛 Unreliable call-in backup
- 🐛 Registration/verification issues
- 🐛 Limited pharmacy coverage
- 🐛 Poor communication with pharmacies

**Reported bugs**

- Registration process fails for some users
- Prescriptions not reaching pharmacies as expected
- Inability to prescribe to certain pharmacies or areas
- App crashes or freezes during use

**Requested features**

- Ability to customize prescription quantities
- Support for veterinarians and other non-physician prescribers
- Improved pharmacy search functionality
- Prescription database/formulary integration
- Ability to document prescription notes


## Frequently asked questions

### Is ChARM Connect free?

ChARM Connect is free to download, with no in-app purchases.

### Is DocUpdate free?

DocUpdate is free to download, with no in-app purchases.

### Which has better reviews, ChARM Connect or DocUpdate?

DocUpdate is rated higher. ChARM Connect averages 4.5 out of 5 from 77 ratings, while DocUpdate averages 4.8 from 2.8K ratings.

### Do ChARM Connect or DocUpdate have ads?

DocUpdate shows ads; ChARM Connect does not.

### Which is updated more often, ChARM Connect or DocUpdate?

ChARM Connect ships an update every 2 months, and DocUpdate every 11 days. Most recently, ChARM Connect was updated on October 8, 2026 and DocUpdate on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*