# Ailo vs ServiceWA

The clearest difference is rating: Ailo at 4.2 against ServiceWA's 2.4. Ailo also leads on update cadence (every 2 weeks vs monthly). ServiceWA's advantage is ratings volume (1K vs 33) and review sentiment (15% vs 6%). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Ailo holds the better App Store score, 4.2 against 2.4. That said, the two scores are not equally well evidenced: ServiceWA has 1K ratings behind it against 33, so its average is the more settled of the two. Written reviews complicate that: 6% of Ailo's written reviews are positive against 15% of ServiceWA's, so the app with the better star average is not the one people write more warmly about.

Ailo ships an update every 2 weeks, ServiceWA monthly. The most recent releases landed on October 13, 2026 and October 14, 2026 respectively.

## The numbers

| Metric | Ailo | ServiceWA |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.2 (33 ratings)](https://appshunter.io/ios/app/ailo/id1490980661/reviews)** | [2.4 (1K ratings)](https://appshunter.io/ios/app/servicewa/id1599181775/reviews) |
| Number of ratings | 33 | **1K** |
| Positive reviews | 6.3% of reviews | **15.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Monthly |
| Monetization | Free | Free |
| Size | 84 MB | 82 MB |
| Requires iOS | **15.1** | 15.6 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Ailo Pty Ltd](https://appshunter.io/developer/1323890160) | [Government of Western Australia](https://appshunter.io/developer/1599182107) |

## What reviewers say

### Ailo

[App page](https://appshunter.io/ios/app/ailo/id1490980661)

This platform connects property investors and renters with their property managers, offering enhanced transparency and control. It facilitates faster rent payments, expense tracking, and direct communication for efficient property management.

**Highlights:** 24/7 fund access for investors, Instant rent payment visibility, Direct communication with property managers, Faster repair reporting for renters, Multiple payment options, Paperless inspection tools

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 User friendly
- 🚀 Easy to navigate
- 🚀 Convenient for property owners

**What reviewers complain about**

- 🤑 Excessive fees for tenants
- 🐛 Slow payment processing
- 🤖 Deliberately inconvenient for manual payments
- 🤔 Lack of transparency around fees and policies
- 🤯 Forced usage by rental agencies

**Reported bugs**

- Incorrect rent calculations and payment status
- Unreliable notifications
- Compatibility issues with older devices

**Requested features**

- Ability to save payment details without fees
- Faster payment processing
- Clearer communication of fees and policies
- Option to pay rent directly without using the app


### ServiceWA

[App page](https://appshunter.io/ios/app/servicewa/id1599181775)

Access select Western Australian State Government services conveniently in one app. Designed for residents, citizens, business owners, and visitors in WA, it streamlines your interaction with government offerings.

**Highlights:** Access WA State Government services, One-stop government service hub, Digital Identity integration, Location services integration, Camera services integration

**In-app purchases:** none

**What reviewers like**

- ✅ Centralizes multiple government services in one app
- 🚀 Fast load times and efficient performance (for some users)
- 🔒 Secure identity verification process
- 📱 Check-in functionality works well once set up
- 💉 Vaccination certificate integration

**What reviewers complain about**

- 😤 Extremely complex and frustrating setup process
- 🔐 Requires multiple app downloads (MyGovID, Medicare app)
- ❌ Poor user experience for non-technical users
- 🚫 Mandatory digital ID requirement (privacy concerns)
- ⏳ Time-consuming identity verification steps

**Reported bugs**

- App crashes on launch or gets stuck on loading screen
- Login authentication fails with MyGovID
- Verification code SMS never arrives or times out
- App freezes waiting for verification code with no way to exit
- Unspecified error messages during login

**Requested features**

- Check-in history visibility (at least 7-14 days)
- Manual check-in capability
- Dark mode option
- Ability to hide personally identifiable information (DOB)
- Digital driver's license support


## Frequently asked questions

### Is Ailo free?

Ailo is free to download, with no in-app purchases.

### Is ServiceWA free?

ServiceWA is free to download, with no in-app purchases.

### Which has better reviews, Ailo or ServiceWA?

Ailo is rated higher. Ailo averages 4.2 out of 5 from 33 ratings, while ServiceWA averages 2.4 from 1K ratings.

### Do Ailo or ServiceWA have ads?

Neither Ailo nor ServiceWA shows ads.

### Which is updated more often, Ailo or ServiceWA?

Ailo ships an update every 2 weeks, and ServiceWA monthly. Most recently, Ailo was updated on October 13, 2026 and ServiceWA on October 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*