# MyServiceMac vs Shellpoint

MyServiceMac and Shellpoint both sit at 4.8 stars, but that hides the real split: 55% of Shellpoint's written reviews are positive against 13% of MyServiceMac's. Shellpoint also leads on ratings volume (17K vs 1.8K) and device support (3 vs 1). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for MyServiceMac against 4.9 for Shellpoint. That said, the two scores are not equally well evidenced: Shellpoint has 17K ratings behind it against 1.8K, so its average is the more settled of the two. Written reviews are what separate them: 13% of MyServiceMac's written reviews are positive against 55% of Shellpoint's.

MyServiceMac ships an update every 2 months, Shellpoint monthly. The most recent releases landed on September 22, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | MyServiceMac | Shellpoint |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (1.8K ratings)](https://appshunter.io/ios/app/myservicemac/id1492364136/reviews) | **[4.9 (17K ratings)](https://appshunter.io/ios/app/shellpoint/id6443957708/reviews)** |
| Number of ratings | 1.8K | **17K** |
| Positive reviews | 12.5% of reviews | **55.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Monthly** |
| Monetization | Free | Free |
| Size | 201 MB | 73 MB |
| Requires iOS | 17.0 | **15.0** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [MyServiceMac](https://appshunter.io/developer/1492363715) | [Newrez LLC](https://appshunter.io/developer/1435999021) |

## What reviewers say

### MyServiceMac

[App page](https://appshunter.io/ios/app/myservicemac/id1492364136)

Manage your loans with automated payments, view billing statements, and track loan activity. Receive important alerts for payments and eStatements. Access FAQs and go paperless with eStatements.

**Highlights:** Automated payment drafts, View loan status and activity, Access monthly billing statements, Receive loan alerts, Opt for eStatements, Review FAQs

**In-app purchases:** none

**What reviewers like**

- 💻 Easy to use
- 💳 Convenient payment options
- 🤖 Helpful app features

**What reviewers complain about**

- 🔒 Login issues
- 🐛 Frequent crashes and bugs
- ⚠️ Unreliable app functionality
- 🕰️ Slow and unresponsive

**Reported bugs**

- Unable to login
- App freezes and crashes
- Inconsistent account information

**Requested features**

- Improve login and account management
- Fix app stability and performance issues
- Enhance user interface and experience


### Shellpoint

[App page](https://appshunter.io/ios/app/shellpoint/id6443957708)

Manage your mortgage conveniently online. View account details, make payments, and access important documents directly from your mobile device. Stay on top of your loan with easy-to-use tools.

**Highlights:** View loan account details, Make one-time payments, Schedule recurring payments, Access statements and documents, View recent account activity

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 👍 Straightforward payment process
- 👍 Convenient payment history
- 👍 Smooth system
- 👍 Easy payment service

**What reviewers complain about**

- 🐛 App crashes or doesn't load
- 🐛 Outdated and clunky interface
- 🐛 Slow performance
- 🐛 Lack of modern features
- 🐛 Unreliable customer service

**Reported bugs**

- Unable to access loan information
- Keyboard not working in app
- Login issues, unable to log in

**Requested features**

- Ability to set up and save multiple accounts
- Push notifications for due dates
- Clearer payment history breakdown
- Partial payment option


## Frequently asked questions

### Is MyServiceMac free?

MyServiceMac is free to download, with no in-app purchases.

### Is Shellpoint free?

Shellpoint is free to download, with no in-app purchases.

### Which has better reviews, MyServiceMac or Shellpoint?

Shellpoint is rated higher. MyServiceMac averages 4.8 out of 5 from 1.8K ratings, while Shellpoint averages 4.9 from 17K ratings.

### Do MyServiceMac or Shellpoint have ads?

Neither MyServiceMac nor Shellpoint shows ads.

### Which is updated more often, MyServiceMac or Shellpoint?

MyServiceMac ships an update every 2 months, and Shellpoint monthly. Most recently, MyServiceMac was updated on September 22, 2026 and Shellpoint on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*