# ZoomInfo vs Now Support

The clearest difference is monetization model: Now Support at free against ZoomInfo's freemium. Now Support also leads on review sentiment (44% vs 28%). ZoomInfo's advantage is rating (4.6 vs 4.3) and ratings volume (1K vs 26). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ZoomInfo holds the better App Store score, 4.6 against 4.3. That said, the two scores are not equally well evidenced: ZoomInfo has 1K ratings behind it against 26, so its average is the more settled of the two. Written reviews complicate that: 28% of ZoomInfo's written reviews are positive against 44% of Now Support's, so the app with the better star average is not the one people write more warmly about.

ZoomInfo ships an update every 3 weeks, Now Support fortnightly. The most recent releases landed on September 21, 2026 and September 10, 2026 respectively.

## The numbers

| Metric | ZoomInfo | Now Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (1K ratings)](https://appshunter.io/ios/app/zoominfo/id1493170277/reviews)** | [4.3 (26 ratings)](https://appshunter.io/ios/app/now-support/id1504338471/reviews) |
| Number of ratings | **1K** | 26 |
| Positive reviews | 27.5% of reviews | **44.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | **Fortnightly** |
| Monetization | Freemium | **Free** |
| Size | 49 MB | 140 MB |
| Requires iOS | **16.6** | 18.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 17+ | 4+ |
| Developer | [ZoomInfo](https://appshunter.io/developer/1475108806) | [ServiceNow](https://appshunter.io/developer/844397809) |

## What reviewers say

### ZoomInfo

[App page](https://appshunter.io/ios/app/zoominfo/id1493170277)

Access crucial company insights, prepare for meetings with pre-briefs, and connect with decision-makers on the go. This mobile tool empowers sales professionals to act fast, close deals, and stay informed while traveling.

**Highlights:** Gather quick company insights, Prepare for meetings with briefs, Find decision-maker direct numbers, Share contact information, Act fast on sales opportunities, Access company technographics

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Great prospecting tool
- 💡 Helpful for meetings and quick insights
- 👍 Easy to use and convenient mobile app

**What reviewers complain about**

- 🐛 App crashes, freezes, or doesn't load
- 🔒 Security and privacy concerns
- 📉 Inaccurate or outdated data
- 👎 Poor user experience and interface

**Reported bugs**

- Login issues and inability to access account
- Incompatibility with certain devices and screen sizes
- Frequent log-outs and session expiration

**Requested features**

- Search by company or title rather than just name
- Integrate with more CRM platforms
- Add more filters and customization options in the mobile app


### Now Support

[App page](https://appshunter.io/ios/app/now-support/id1504338471)

Manage administrative tasks and resolve cases on the go. Access knowledge articles, fulfill requests via the Service Catalog, and get instant help from a virtual agent. Log in securely and receive real-time notifications for seamless productivity.

**Highlights:** Track and advance cases, Real-time notifications, Access knowledge articles, Service Catalog for requests, Virtual Agent assistance, Biometric login

**In-app purchases:** none


## Frequently asked questions

### Is ZoomInfo free?

ZoomInfo is free to download, with no in-app purchases.

### Is Now Support free?

Now Support is free to download, with no in-app purchases.

### Which has better reviews, ZoomInfo or Now Support?

ZoomInfo is rated higher. ZoomInfo averages 4.6 out of 5 from 1K ratings, while Now Support averages 4.3 from 26 ratings.

### Do ZoomInfo or Now Support have ads?

Neither ZoomInfo nor Now Support shows ads.

### Which is updated more often, ZoomInfo or Now Support?

ZoomInfo ships an update every 3 weeks, and Now Support fortnightly. Most recently, ZoomInfo was updated on September 21, 2026 and Now Support on September 10, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*