# ASHI Helpdesk vs cam720

ASHI Helpdesk and cam720 both sit at 4.5 stars, but that hides the real split: 100% of ASHI Helpdesk's written reviews are positive against 31% of cam720's. ASHI Helpdesk also leads on in-app purchases (none vs 22) and ads (none vs shown). cam720's advantage is update cadence (every 3 weeks vs every 9 months) and ratings volume (13K vs 8). On price, rating, device support and iOS requirement there is nothing between them.

Both are free to download. cam720 sells 20 in-app purchases, starting at $1.99 per month. ASHI Helpdesk asks for nothing beyond the download.

cam720 holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: cam720 has 13K ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 100% of ASHI Helpdesk's written reviews are positive against 31% of cam720's, so the app with the better star average is not the one people write more warmly about.

ASHI Helpdesk ships an update every 9 months, cam720 every 3 weeks. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.

## The numbers

| Metric | ASHI Helpdesk | cam720 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (8 ratings)](https://appshunter.io/ios/app/ashi-helpdesk/id1494001799/reviews) | **[4.7 (13K ratings)](https://appshunter.io/ios/app/cam720/id6444693400/reviews)** |
| Number of ratings | 8 | **13K** |
| Positive reviews | **100.0% of reviews** | 30.8% of reviews |
| In-app purchases | **No** | Yes |
| Ads | **No** | Yes |
| Update frequency | Every 9 months | **Every 3 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 175 MB | 390 MB |
| Requires iOS | **12.0** | 13.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 17+ | 4+ |
| Developer | [American Society of Home Inspectors, Inc](https://appshunter.io/developer/1156463142) | [Shenzhen Zhihuizai IOT Co., Ltd](https://appshunter.io/developer/1593591376) |

## What reviewers say

### ASHI Helpdesk

[App page](https://appshunter.io/ios/app/ashi-helpdesk/id1494001799)

This app connects members of a professional society with industry experts for question submission. It also provides access to technical documentation relevant to the home inspection field.

**Highlights:** Submit questions to industry experts, Access technical documentation, Home inspection industry resources, Member support, Expert advice

**Features:** macOS Compatibility

**In-app purchases:** none


### cam720

[App page](https://appshunter.io/ios/app/cam720/id6444693400)

This mobile client connects to smart cameras for real-time monitoring, video chat, and remote playback. It offers features like automatic tracking of moving objects, zone detection with sound alarms, and intelligent voice control integration. Keep an eye on your home, office, or pets from anywhere.

**Highlights:** Real-time video monitoring, Video chat, Remote playback, Automatic tracking, Zone detection with sound alarm, Intelligent voice control

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (20)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Event based 3-day cloud storage | $1.99 | per month |
| 3-Day Video Loop Storage (1 month) | $2.99 | per month |
| Event based 7-day cloud storage | $3.49 | per month |
| AI智能分析-连续包月 | $4.99 | per month |
| 7-Day Video Loop Storage (1 month) | $4.99 | per month |
| Event based 30-day cloud storage | $10.99 | per month |
| 30-Day Video Loop Storage (1 month) | $15.99 | per month |
| 7-Day Video Loop Storage (1 Year) | $44.99 | per year |
| 币种专属套餐 | $1.99 | one-time |
| video save for 3 days（1 month） | $3.99 | one-time |
| video save for 7 days（1 month） | $5.99 | one-time |
| 3Day cloud storage quarter package | $9.99 | one-time |
| video save for 7 days（1 month） | $10.49 | one-time |
| 7Day cloud storage quarter package | $15.99 | one-time |
| video save for 30 days（1 month） | $17.99 | one-time |
| video save for 3 days（365 days） | $33.99 | one-time |
| 事件型30天云存储季度套餐 | $54.99 | one-time |
| 事件型7天云存储年套餐 | $54.99 | one-time |
| 事件型30天云存储年套餐 | $179.99 | one-time |
| 无限量任意观看【720天】 | $249.99 | one-time |

**What reviewers like**

- 🚀 Great value
- 👍 Awesome and affordable cameras
- 🚀 Excellent quality and features
- 👍 Works well
- 🚀 Nice product

**What reviewers complain about**

- 🐛 Connection issues
- 🐛 Unreliable app with bugs
- 🐛 Frequent disconnections and resets
- 🐛 Difficult to set up and configure
- 🐛 Poor cloud storage and playback

**Reported bugs**

- Camera keeps going offline
- App freezes and crashes frequently
- Firmware updates fail to install
- Inconsistent performance and connectivity
- Cloud storage and recording issues

**Requested features**

- Add user manual and instructions
- Improve app stability and responsiveness
- Allow more flexible settings and customization
- Integrate with smart home platforms
- Enhance video recording and playback features


## Frequently asked questions

### Is ASHI Helpdesk free?

ASHI Helpdesk is free to download, with no in-app purchases.

### Is cam720 free?

cam720 is free to download, with in-app purchases available.

### Which has better reviews, ASHI Helpdesk or cam720?

cam720 is rated higher. ASHI Helpdesk averages 4.5 out of 5 from 8 ratings, while cam720 averages 4.7 from 13K ratings.

### Do ASHI Helpdesk or cam720 have ads?

cam720 shows ads; ASHI Helpdesk does not.

### Which is updated more often, ASHI Helpdesk or cam720?

ASHI Helpdesk ships an update every 9 months, and cam720 every 3 weeks. Most recently, ASHI Helpdesk was updated on October 24, 2026 and cam720 on October 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*