# ASHI Helpdesk vs ThermalSmart

The clearest difference is review sentiment: ASHI Helpdesk at 100% against ThermalSmart's 0%. ASHI Helpdesk also leads on rating (4.5 vs 1.0) and ratings volume (8 vs 1). ThermalSmart's advantage is update cadence (every 6 weeks vs every 9 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ASHI Helpdesk holds the better App Store score, 4.5 against 1.0. That said, the two scores are not equally well evidenced: ASHI Helpdesk has 8 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 100% of ASHI Helpdesk's written reviews are positive against 0% of ThermalSmart's.

ASHI Helpdesk ships an update every 9 months, ThermalSmart every 6 weeks. Both last shipped on October 24, 2026.

## The numbers

| Metric | ASHI Helpdesk | ThermalSmart |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (8 ratings)](https://appshunter.io/ios/app/ashi-helpdesk/id1494001799/reviews)** | [1.0 (1 ratings)](https://appshunter.io/ios/app/thermalsmart/id6670736038/reviews) |
| Number of ratings | **8** | 1 |
| Positive reviews | **100.0% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 9 months | **Every 6 weeks** |
| Monetization | Free | Free |
| Size | 175 MB | 51 MB |
| Requires iOS | **12.0** | 15.5 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 17+ | 17+ |
| Developer | [American Society of Home Inspectors, Inc](https://appshunter.io/developer/1156463142) | [希远 周](https://appshunter.io/developer/1763542387) |

## What reviewers say

### ASHI Helpdesk

[App page](https://appshunter.io/ios/app/ashi-helpdesk/id1494001799)

This app connects members of a professional society with industry experts for question submission. It also provides access to technical documentation relevant to the home inspection field.

**Highlights:** Submit questions to industry experts, Access technical documentation, Home inspection industry resources, Member support, Expert advice

**Features:** macOS Compatibility

**In-app purchases:** none


### ThermalSmart

[App page](https://appshunter.io/ios/app/thermalsmart/id6670736038)

Connects wirelessly to infrared thermal imaging devices for real-time thermal previews, detailed image analysis, and automated report generation. Streamlines workflows for industrial, power, and maintenance applications to enhance efficiency.

**Highlights:** Wireless connection to thermal devices, Real-time thermal preview, Image analysis tools, Automated report generation, Streamlined industrial workflows

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is ASHI Helpdesk free?

ASHI Helpdesk is free to download, with no in-app purchases.

### Is ThermalSmart free?

ThermalSmart is free to download, with no in-app purchases.

### Which has better reviews, ASHI Helpdesk or ThermalSmart?

ASHI Helpdesk is rated higher. ASHI Helpdesk averages 4.5 out of 5 from 8 ratings, while ThermalSmart averages 1.0 from 1 ratings.

### Do ASHI Helpdesk or ThermalSmart have ads?

Neither ASHI Helpdesk nor ThermalSmart shows ads.

### Which is updated more often, ASHI Helpdesk or ThermalSmart?

ASHI Helpdesk ships an update every 9 months, and ThermalSmart every 6 weeks. Most recently, ASHI Helpdesk was updated on October 24, 2026 and ThermalSmart on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*