# ServiceNow Agent vs Host Work for Intune

The clearest difference is rating: Host Work for Intune at 5.0 against ServiceNow Agent's 2.1. Host Work for Intune also leads on iOS requirement (15.0 vs 18.0). ServiceNow Agent's advantage is ratings volume (10 vs 1). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Host Work for Intune holds the better App Store score, 5.0 against 2.1. That said, the two scores are not equally well evidenced: ServiceNow Agent has 10 ratings behind it against 1, so its average is the more settled of the two. Written reviews split almost evenly too, at 0% and 0% positive.

ServiceNow Agent ships an update every 3 weeks, Host Work for Intune monthly. The most recent releases landed on November 3, 2026 and November 4, 2026 respectively.

## The numbers

| Metric | ServiceNow Agent | Host Work for Intune |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.1 (10 ratings)](https://appshunter.io/ios/app/servicenow-agent-intune/id1494183149/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/host-work-for-intune/id1550185907/reviews)** |
| Number of ratings | **10** | 1 |
| Positive reviews | 0.0% of reviews | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Monthly |
| Monetization | Free | Free |
| Size | 150 MB | 68 MB |
| Requires iOS | 18.0 | **15.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [ServiceNow](https://appshunter.io/developer/844397809) | [CBRE, Inc.](https://appshunter.io/developer/359185439) |

## What reviewers say

### ServiceNow Agent

[App page](https://appshunter.io/ios/app/servicenow-agent-intune/id1494183149)

This app enables IT service desk agents to manage and resolve end-user requests on the go. It offers out-of-the-box workflows for various departments and allows offline work using native device capabilities.

**Highlights:** Manage team work assignments, Triage incidents and cases, Act on approvals with gestures, Complete work offline, Access full issue details, Optimize workflows with device hardware

**In-app purchases:** none


### Host Work for Intune

[App page](https://appshunter.io/ios/app/host-work-for-intune/id1550185907)

This application helps administrators manage and secure Bring Your Own Device (BYOD) environments. It protects corporate data while ensuring employees can access their work resources.

**Highlights:** Organize BYOD environments, Protect corporate data, Enable employee connectivity, Personalized employee experience, Mobile application management (MAM)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ServiceNow Agent free?

ServiceNow Agent is free to download, with no in-app purchases.

### Is Host Work for Intune free?

Host Work for Intune is free to download, with no in-app purchases.

### Which has better reviews, ServiceNow Agent or Host Work for Intune?

Host Work for Intune is rated higher. ServiceNow Agent averages 2.1 out of 5 from 10 ratings, while Host Work for Intune averages 5.0 from 1 ratings.

### Do ServiceNow Agent or Host Work for Intune have ads?

Neither ServiceNow Agent nor Host Work for Intune shows ads.

### Which is updated more often, ServiceNow Agent or Host Work for Intune?

ServiceNow Agent ships an update every 3 weeks, and Host Work for Intune monthly. Most recently, ServiceNow Agent was updated on November 3, 2026 and Host Work for Intune on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*