# ServiceNow Agent vs OnePlan Solutions

The clearest difference is rating: OnePlan Solutions at 4.0 against ServiceNow Agent's 2.1. OnePlan Solutions also leads on iOS requirement (16.0 vs 18.0). ServiceNow Agent's advantage is update cadence (every 3 weeks vs every 4 months). On price, review sentiment, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

OnePlan Solutions holds the better App Store score, 4.0 against 2.1. Both are backed by a comparable volume of ratings — 10 and 4 respectively. Written reviews split almost evenly too, at 0% and 0% positive.

ServiceNow Agent ships an update every 3 weeks, OnePlan Solutions every 4 months. The most recent releases landed on October 15, 2026 and October 8, 2026 respectively.

## The numbers

| Metric | ServiceNow Agent | OnePlan Solutions |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.1 (10 ratings)](https://appshunter.io/ios/app/servicenow-agent-intune/id1494183149/reviews) | **[4.0 (4 ratings)](https://appshunter.io/ios/app/oneplan-solutions/id1629651222/reviews)** |
| Number of ratings | **10** | 4 |
| Positive reviews | 0.0% of reviews | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 4 months |
| Monetization | Free | Free |
| Size | 154 MB | 27 MB |
| Requires iOS | 18.0 | **16.0** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [ServiceNow](https://appshunter.io/developer/844397809) | [OnePlan Solutions, LLC](https://appshunter.io/developer/1629651224) |

## What reviewers say

### ServiceNow Agent

[App page](https://appshunter.io/ios/app/servicenow-agent-intune/id1494183149)

This app enables service desk agents to manage and resolve IT, HR, and customer service requests on the go. It offers out-of-the-box workflows and leverages device capabilities for tasks like navigation and barcode scanning, even offline.

**Highlights:** Manage team work assignments, Triage incidents and cases, Act on approvals with gestures, Complete work offline, Access full issue details, Optimize workflows with device hardware

**In-app purchases:** none


### OnePlan Solutions

[App page](https://appshunter.io/ios/app/oneplan-solutions/id1629651222)

This application facilitates the alignment of strategic goals with project execution, ensuring project portfolio management success. It offers team members direct access to project planning and management functionalities.

**Highlights:** Strategy to execution alignment, Project portfolio management, Team member access, Independent of tools/methods, Facilitates project success

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is ServiceNow Agent free?

ServiceNow Agent is free to download, with no in-app purchases.

### Is OnePlan Solutions free?

OnePlan Solutions is free to download, with no in-app purchases.

### Which has better reviews, ServiceNow Agent or OnePlan Solutions?

OnePlan Solutions is rated higher. ServiceNow Agent averages 2.1 out of 5 from 10 ratings, while OnePlan Solutions averages 4.0 from 4 ratings.

### Do ServiceNow Agent or OnePlan Solutions have ads?

Neither ServiceNow Agent nor OnePlan Solutions shows ads.

### Which is updated more often, ServiceNow Agent or OnePlan Solutions?

ServiceNow Agent ships an update every 3 weeks, and OnePlan Solutions every 4 months. Most recently, ServiceNow Agent was updated on October 15, 2026 and OnePlan Solutions on October 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*