# ServiceNow Agent vs Datadog

ServiceNow Agent and Datadog are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ServiceNow Agent ships an update every 2 weeks, Datadog every 9 days. The most recent releases landed on September 22, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | ServiceNow Agent | Datadog |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.1 (10 ratings)](https://appshunter.io/ios/app/servicenow-agent-intune/id1494183149/reviews)** | — |
| Number of ratings | **10** | — |
| Positive reviews | 0.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 weeks | **Every 9 days** |
| Monetization | Free | — |
| Size | 152 MB | 267 MB |
| Requires iOS | 18.0 | 18.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [ServiceNow](https://appshunter.io/developer/844397809) | [Datadog, Inc.](https://appshunter.io/developer/1391380317) |

## What reviewers say

### ServiceNow Agent

[App page](https://appshunter.io/ios/app/servicenow-agent-intune/id1494183149)

This app enables service desk agents to manage and resolve IT, HR, and customer service requests on the go. It offers out-of-the-box workflows and leverages device capabilities for tasks like navigation and barcode scanning, even offline.

**Highlights:** Manage team work assignments, Triage incidents and cases, Act on approvals with gestures, Complete work offline, Access full issue details, Optimize workflows with device hardware

**In-app purchases:** none


### Datadog

[App page](https://appshunter.io/ios/app/datadog-intune/id1673106321)

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ServiceNow Agent free?

ServiceNow Agent is free to download, with no in-app purchases.

### Is Datadog free?

Datadog is free to download, with no in-app purchases.

### Do ServiceNow Agent or Datadog have ads?

Neither ServiceNow Agent nor Datadog shows ads.

### Which is updated more often, ServiceNow Agent or Datadog?

ServiceNow Agent ships an update every 2 weeks, and Datadog every 9 days. Most recently, ServiceNow Agent was updated on September 22, 2026 and Datadog on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*