# ServiceNow Agent vs Interacting Live

The clearest difference is iOS requirement: Interacting Live at 13.0 against ServiceNow Agent's 18.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on October 26, 2026 and October 28, 2026 respectively.

## The numbers

| Metric | ServiceNow Agent | Interacting Live |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.1 (10 ratings)](https://appshunter.io/ios/app/servicenow-agent-intune/id1494183149/reviews)** | — |
| Number of ratings | **10** | — |
| Positive reviews | 0.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Monetization | Free | — |
| Size | 154 MB | 9 MB |
| Requires iOS | 18.0 | **13.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [ServiceNow](https://appshunter.io/developer/844397809) | [RYAN PAUL HORNBY](https://appshunter.io/developer/1789299485) |

## What reviewers say

### ServiceNow Agent

[App page](https://appshunter.io/ios/app/servicenow-agent-intune/id1494183149)

This app enables service desk agents to manage and resolve IT, HR, and customer service requests on the go. It offers out-of-the-box workflows and leverages device capabilities for tasks like navigation and barcode scanning, even offline.

**Highlights:** Manage team work assignments, Triage incidents and cases, Act on approvals with gestures, Complete work offline, Access full issue details, Optimize workflows with device hardware

**In-app purchases:** none


### Interacting Live

[App page](https://appshunter.io/ios/app/interacting-live/id6740265251)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is ServiceNow Agent free?

ServiceNow Agent is free to download, with no in-app purchases.

### Is Interacting Live free?

Interacting Live is free to download, with no in-app purchases.

### Do ServiceNow Agent or Interacting Live have ads?

Neither ServiceNow Agent nor Interacting Live shows ads.

### Which is updated more often, ServiceNow Agent or Interacting Live?

ServiceNow Agent ships an update every 3 weeks, and Interacting Live every 3 weeks. Most recently, ServiceNow Agent was updated on October 26, 2026 and Interacting Live on October 28, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*