# iCOMM Connectivity vs FranklinWH

The clearest difference is rating: FranklinWH at 3.4 against iCOMM Connectivity's 1.2. FranklinWH also leads on review sentiment (36% vs 3%) and update cadence (fortnightly vs every 3 months). iCOMM Connectivity's advantage is ratings volume (399 vs 95). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

FranklinWH holds the better App Store score, 3.4 against 1.2. Both are backed by a comparable volume of ratings — 399 and 95 respectively. Written reviews point the same way: 3% of iCOMM Connectivity's written reviews are positive against 36% of FranklinWH's.

iCOMM Connectivity ships an update every 3 months, FranklinWH fortnightly. Both last shipped on November 3, 2026.

## The numbers

| Metric | iCOMM Connectivity | FranklinWH |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.2 (399 ratings)](https://appshunter.io/ios/app/icomm-connectivity/id1494213395/reviews) | **[3.4 (95 ratings)](https://appshunter.io/ios/app/franklinwh/id1562630432/reviews)** |
| Number of ratings | **399** | 95 |
| Positive reviews | 3.2% of reviews | **36.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Fortnightly** |
| Monetization | Free | Free |
| Size | 33 MB | 166 MB |
| Requires iOS | 15.1 | **15.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [A. O. Smith](https://appshunter.io/developer/456489825) | [FranklinWH Energy Storage Inc](https://appshunter.io/developer/1759896550) |

## What reviewers say

### iCOMM Connectivity

[App page](https://appshunter.io/ios/app/icomm-connectivity/id1494213395)

Remotely manage compatible water heaters with this app. Monitor temperature, operating modes, and receive diagnostic notifications. Optimize energy usage by aligning with utility programs.

**Highlights:** Remote water heater management, Temperature and mode control, Diagnostic fault notifications, Utility program alignment, Easy setup process

**In-app purchases:** none

**What reviewers like**

- ✅ Water heater hardware itself performs well
- 🎯 Simple temperature adjustment when working
- 📊 Basic hot water availability gauge
- ⚙️ Vacation mode functionality
- 🔧 Mode switching capability

**What reviewers complain about**

- 🐛 Constant connectivity failures and service outages
- 🔄 App repeatedly forgets registered water heater
- ❌ Requires re-registration multiple times monthly
- ⏱️ Frequent forced logouts and session expirations
- 📱 QR code scanning consistently fails

**Reported bugs**

- App loses water heater registration without warning
- QR code scanner fails to recognize valid codes
- Manual serial number entry rejected despite correct input
- Session expires within 15-30 seconds of login
- App crashes when attempting to set schedules

**Requested features**

- Real-time current water temperature display
- Hourly energy usage breakdown (not just daily/monthly)
- Simple on/off scheduling by time of day
- Temperature scheduling for specific times
- Data export capability


### FranklinWH

[App page](https://appshunter.io/ios/app/franklinwh/id1562630432)

Monitor and control your home energy system remotely. Track solar, grid, battery, and generator supply, alongside home electricity consumption. Optimize usage patterns and manage smart devices for energy savings.

**Highlights:** Remote system management, 24/7 energy monitoring, Usage statistics (year, month, day), Remote control of consumption patterns, Smart Circuit management (AC, EV chargers), Installer management tools

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Good reporting and information
- 👍 App works well overall
- 👍 System works great
- 👍 Beautiful, intuitive and insightful
- 👍 Flexible and reliable

**What reviewers complain about**

- 😠 Loss of homeowner control
- 😠 Features locked out
- 😠 Requires payment for installer
- 😠 App requires constant refresh
- 😠 Data not accurate

**Reported bugs**

- Refresh problem, requires constant refresh
- Download function not working after update
- Duplicates in event list
- App takes a long time to load data
- Issues tracking savings, they disappear

**Requested features**

- Add widget for basic information
- Allow custom notification sounds
- Add iPad layout/landscape mode
- Add FaceID/biometric login
- Break down months into weeks for Tariff Seasons


## Frequently asked questions

### Is iCOMM Connectivity free?

iCOMM Connectivity is free to download, with no in-app purchases.

### Is FranklinWH free?

FranklinWH is free to download, with no in-app purchases.

### Which has better reviews, iCOMM Connectivity or FranklinWH?

FranklinWH is rated higher. iCOMM Connectivity averages 1.2 out of 5 from 399 ratings, while FranklinWH averages 3.4 from 95 ratings.

### Do iCOMM Connectivity or FranklinWH have ads?

Neither iCOMM Connectivity nor FranklinWH shows ads.

### Which is updated more often, iCOMM Connectivity or FranklinWH?

iCOMM Connectivity ships an update every 3 months, and FranklinWH fortnightly. Most recently, iCOMM Connectivity was updated on November 3, 2026 and FranklinWH on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*