# CareTN vs ErlangerNOW

The clearest difference is ratings volume: CareTN at 4.2K against ErlangerNOW's 5. CareTN also leads on update cadence (monthly vs every 5 months). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ErlangerNOW holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: CareTN has 4.2K ratings behind it against 5, so its average is the more settled of the two.

CareTN ships an update monthly, ErlangerNOW every 5 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | CareTN | ErlangerNOW |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (4.2K ratings)](https://appshunter.io/ios/app/caretn/id1494382785/reviews) | **[5.0 (5 ratings)](https://appshunter.io/ios/app/erlangernow/id6744568424/reviews)** |
| Number of ratings | **4.2K** | 5 |
| Positive reviews | 67.6% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 5 months |
| Monetization | Free | Free |
| Size | 61 MB | 45 MB |
| Requires iOS | 18.0 | **17.0** |
| Devices | iPhone | iPhone |
| Age rating | 17+ | 12+ |
| Developer | [BlueCross BlueShield of Tennessee](https://appshunter.io/developer/656808645) | [Erlanger Health](https://appshunter.io/developer/1808217143) |

## What reviewers say

### CareTN

[App page](https://appshunter.io/ios/app/caretn/id1494382785)

Connect with a registered nurse or behavioral health specialist for personalized health support. Manage medications, track progress, and access health plan information. Get recommendations and reminders to help you stay healthy.

**Highlights:** Personalized care team connection, Medication and appointment reminders, Health progress tracking, Health plan benefit information, Personalized health recommendations, Step tracking integration

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Helpful tool
- 🚀 Convenient for tracking medications and appointments
- 👍 Friendly and responsive customer service
- 👍 Informative articles and resources
- 👍 Motivating and encouraging

**What reviewers complain about**

- 🐛 Glitchy and unreliable app
- 🐛 Issues with updating and deleting medications
- 🔍 Lack of transparency on covered services
- 🔔 Too many notifications

**Reported bugs**

- Recent update causing app to not open
- Face ID issues
- Inconsistent step tracking

**Requested features**

- Option to track medications taken as needed
- Ability to sync with fitness trackers
- Improved activity tracking and credit for steps


### ErlangerNOW

[App page](https://appshunter.io/ios/app/erlangernow/id6744568424)

Navigate your healthcare journey with ease. This app provides turn-by-turn directions to patient rooms, departments, and amenities, both indoors and outdoors. You can also find physicians, schedule appointments, and access your patient information.

**Highlights:** Turn-by-turn indoor and outdoor navigation, Locate patient rooms, departments, and amenities, Find and contact physicians, Schedule appointments, Access MyChart patient information, Save favorite locations

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is CareTN free?

CareTN is free to download, with no in-app purchases.

### Is ErlangerNOW free?

ErlangerNOW is free to download, with no in-app purchases.

### Which has better reviews, CareTN or ErlangerNOW?

ErlangerNOW is rated higher. CareTN averages 4.8 out of 5 from 4.2K ratings, while ErlangerNOW averages 5.0 from 5 ratings.

### Do CareTN or ErlangerNOW have ads?

Neither CareTN nor ErlangerNOW shows ads.

### Which is updated more often, CareTN or ErlangerNOW?

CareTN ships an update monthly, and ErlangerNOW every 5 months. Most recently, CareTN was updated on October 26, 2026 and ErlangerNOW on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*