# Chatwoot vs SendPulse Chatbots

The clearest difference is rating: SendPulse Chatbots at 4.7 against Chatwoot's 4.1. SendPulse Chatbots also leads on ratings volume (107 vs 13). Chatwoot's advantage is review sentiment (55% vs 31%) and update cadence (every 11 days vs every 3 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

SendPulse Chatbots holds the better App Store score, 4.7 against 4.1. That said, the two scores are not equally well evidenced: SendPulse Chatbots has 107 ratings behind it against 13, so its average is the more settled of the two. Written reviews complicate that: 55% of Chatwoot's written reviews are positive against 31% of SendPulse Chatbots's, so the app with the better star average is not the one people write more warmly about.

Chatwoot ships an update every 11 days, SendPulse Chatbots every 3 weeks. The most recent releases landed on October 11, 2026 and October 8, 2026 respectively.

## The numbers

| Metric | Chatwoot | SendPulse Chatbots |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.1 (13 ratings)](https://appshunter.io/ios/app/chatwoot/id1495796682/reviews) | **[4.7 (107 ratings)](https://appshunter.io/ios/app/sendpulse-chatbots/id1541130793/reviews)** |
| Number of ratings | 13 | **107** |
| Positive reviews | **55.0% of reviews** | 31.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 11 days** | Every 3 weeks |
| Monetization | Free | Free |
| Size | 73 MB | 32 MB |
| Requires iOS | 16.4 | **15.1** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Chatwoot Inc](https://appshunter.io/developer/1590326840) | [SendPulse Inc](https://appshunter.io/developer/968252080) |

## What reviewers say

### Chatwoot

[App page](https://appshunter.io/ios/app/chatwoot/id1495796682)

Engage with customers in real-time, follow up on conversations effortlessly, and receive instant notifications for system activities. Collaborate with your team using private notes and organize conversations with status assignments to deliver exceptional service anytime, anywhere.

**Highlights:** Real-time customer engagement, On-the-go conversation follow-up, Instant system activity notifications, Team collaboration with private notes, Conversation status management, Assign conversations to team members

**Features:** Vision Pro support

**In-app purchases:** none


### SendPulse Chatbots

[App page](https://appshunter.io/ios/app/sendpulse-chatbots/id1541130793)

Manage conversations from multiple chatbot platforms like WhatsApp, Telegram, Facebook Messenger, and Instagram in one app. Stay connected with subscribers, respond instantly to messages, and manage subscriber information for a personalized approach. Track bot performance with key statistics.

**Highlights:** Multi-platform chat management, Instant message notifications, Subscriber information management, Chat filtering by status, Bot auto-reply control, Chatbot statistics

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Chatwoot free?

Chatwoot is free to download, with no in-app purchases.

### Is SendPulse Chatbots free?

SendPulse Chatbots is free to download, with no in-app purchases.

### Which has better reviews, Chatwoot or SendPulse Chatbots?

SendPulse Chatbots is rated higher. Chatwoot averages 4.1 out of 5 from 13 ratings, while SendPulse Chatbots averages 4.7 from 107 ratings.

### Do Chatwoot or SendPulse Chatbots have ads?

Neither Chatwoot nor SendPulse Chatbots shows ads.

### Which is updated more often, Chatwoot or SendPulse Chatbots?

Chatwoot ships an update every 11 days, and SendPulse Chatbots every 3 weeks. Most recently, Chatwoot was updated on October 11, 2026 and SendPulse Chatbots on October 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*