# Chatwoot vs TotalChat by Web.com

The clearest difference is update cadence: Chatwoot at every 11 days against TotalChat by Web.com's every 11 months. TotalChat by Web.com's advantage is iOS requirement (12.0 vs 16.4). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Chatwoot ships an update every 11 days, TotalChat by Web.com every 11 months. The most recent releases landed on September 23, 2026 and September 16, 2026 respectively.

## The numbers

| Metric | Chatwoot | TotalChat by Web.com |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.1 (13 ratings)](https://appshunter.io/ios/app/chatwoot/id1495796682/reviews)** | — |
| Number of ratings | **13** | — |
| Positive reviews | 55.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 11 days** | Every 11 months |
| Monetization | Free | — |
| Size | 73 MB | 29 MB |
| Requires iOS | 16.4 | **12.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Chatwoot Inc](https://appshunter.io/developer/1590326840) | [Web.com Group, Inc.](https://appshunter.io/developer/922276309) |

## What reviewers say

### Chatwoot

[App page](https://appshunter.io/ios/app/chatwoot/id1495796682)

Engage with customers in real-time, follow up on conversations effortlessly, and receive instant notifications for system activities. Collaborate with your team using private notes and organize conversations with status assignments to deliver exceptional service anytime, anywhere.

**Highlights:** Real-time customer engagement, On-the-go conversation follow-up, Instant system activity notifications, Team collaboration with private notes, Conversation status management, Assign conversations to team members

**Features:** Vision Pro support

**In-app purchases:** none


### TotalChat by Web.com

[App page](https://appshunter.io/ios/app/totalchat-by-webcom/id1589453319)

**In-app purchases:** none


## Frequently asked questions

### Is Chatwoot free?

Chatwoot is free to download, with no in-app purchases.

### Is TotalChat by Web.com free?

TotalChat by Web.com is free to download, with no in-app purchases.

### Do Chatwoot or TotalChat by Web.com have ads?

Neither Chatwoot nor TotalChat by Web.com shows ads.

### Which is updated more often, Chatwoot or TotalChat by Web.com?

Chatwoot ships an update every 11 days, and TotalChat by Web.com every 11 months. Most recently, Chatwoot was updated on September 23, 2026 and TotalChat by Web.com on September 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*