# Chatwoot vs Chative

The clearest difference is review sentiment: Chative at 100% against Chatwoot's 55%. Chative also leads on iOS requirement (14.0 vs 16.4). Chatwoot's advantage is rating (4.1 vs 3.7) and update cadence (every 11 days vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Chatwoot holds the better App Store score, 4.1 against 3.7. Both are backed by a comparable volume of ratings — 13 and 3 respectively. Written reviews complicate that: 55% of Chatwoot's written reviews are positive against 100% of Chative's, so the app with the better star average is not the one people write more warmly about.

Chatwoot ships an update every 11 days, Chative monthly. The most recent releases landed on September 23, 2026 and August 18, 2026 respectively.

## The numbers

| Metric | Chatwoot | Chative |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.1 (13 ratings)](https://appshunter.io/ios/app/chatwoot/id1495796682/reviews)** | [3.7 (3 ratings)](https://appshunter.io/ios/app/chative/id1603992441/reviews) |
| Number of ratings | **13** | 3 |
| Positive reviews | 55.0% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 11 days** | Monthly |
| Monetization | Free | Free |
| Size | 73 MB | 37 MB |
| Requires iOS | 16.4 | **14.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 12+ |
| Developer | [Chatwoot Inc](https://appshunter.io/developer/1590326840) | [WISEBIT PTE. LTD.](https://appshunter.io/developer/1597472270) |

## What reviewers say

### Chatwoot

[App page](https://appshunter.io/ios/app/chatwoot/id1495796682)

Engage with customers in real-time, follow up on conversations effortlessly, and receive instant notifications for system activities. Collaborate with your team using private notes and organize conversations with status assignments to deliver exceptional service anytime, anywhere.

**Highlights:** Real-time customer engagement, On-the-go conversation follow-up, Instant system activity notifications, Team collaboration with private notes, Conversation status management, Assign conversations to team members

**Features:** Vision Pro support

**In-app purchases:** none


### Chative

[App page](https://appshunter.io/ios/app/chative/id1603992441)

This application helps small and medium-sized businesses manage customer interactions across multiple channels. It offers a shared inbox for support, detailed customer profiles, and 24/7 engagement to enhance customer relationships and drive repeat business.

**Highlights:** Omni-channel messaging, Shared inbox for support, Customer profile insights, 24/7 customer engagement, Website and social media integration, Automation features

**In-app purchases:** none


## Frequently asked questions

### Is Chatwoot free?

Chatwoot is free to download, with no in-app purchases.

### Is Chative free?

Chative is free to download, with no in-app purchases.

### Which has better reviews, Chatwoot or Chative?

Chatwoot is rated higher. Chatwoot averages 4.1 out of 5 from 13 ratings, while Chative averages 3.7 from 3 ratings.

### Do Chatwoot or Chative have ads?

Neither Chatwoot nor Chative shows ads.

### Which is updated more often, Chatwoot or Chative?

Chatwoot ships an update every 11 days, and Chative monthly. Most recently, Chatwoot was updated on September 23, 2026 and Chative on August 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*