# Chatwoot vs Cartpanda

Chatwoot and Cartpanda both sit at 4.1 stars, but that hides the real split: 55% of Chatwoot's written reviews are positive against 44% of Cartpanda's. Cartpanda's advantage is iOS requirement (13.0 vs 16.4). On price, rating, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Chatwoot holds the better App Store score, 4.1 against 3.9. Both are backed by a comparable volume of ratings — 13 and 14 respectively. Written reviews point the same way: 55% of Chatwoot's written reviews are positive against 44% of Cartpanda's.

Chatwoot ships an update every 2 weeks, Cartpanda every 3 weeks. The most recent releases landed on October 15, 2026 and October 14, 2026 respectively.

## The numbers

| Metric | Chatwoot | Cartpanda |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.1 (13 ratings)](https://appshunter.io/ios/app/chatwoot/id1495796682/reviews)** | [3.9 (14 ratings)](https://appshunter.io/ios/app/cartpanda/id1613054366/reviews) |
| Number of ratings | 13 | **14** |
| Positive reviews | **55.0% of reviews** | 44.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 3 weeks |
| Monetization | Free | Free |
| Size | 73 MB | 98 MB |
| Requires iOS | 16.4 | **13.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Chatwoot Inc](https://appshunter.io/developer/1590326840) | [CARTPANDA TECNOLOGIA DE SOFTWARE LTDA](https://appshunter.io/developer/1511964963) |

## What reviewers say

### Chatwoot

[App page](https://appshunter.io/ios/app/chatwoot/id1495796682)

Engage with customers in real-time, follow up on conversations effortlessly, and receive instant notifications for system activities. Collaborate with your team using private notes and organize conversations with status assignments to deliver exceptional service anytime, anywhere.

**Highlights:** Real-time customer engagement, On-the-go conversation follow-up, Instant system activity notifications, Team collaboration with private notes, Conversation status management, Assign conversations to team members

**Features:** Vision Pro support

**In-app purchases:** none


### Cartpanda

[App page](https://appshunter.io/ios/app/cartpanda/id1613054366)

Manage your online store and sales activities from your mobile device. Receive real-time notifications for new orders and recover abandoned carts via WhatsApp. Stay connected to your business operations from anywhere.

**Highlights:** View store orders, Detailed order information, Recover abandoned carts via WhatsApp, New sale notifications, Manage business activities on the go

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Chatwoot free?

Chatwoot is free to download, with no in-app purchases.

### Is Cartpanda free?

Cartpanda is free to download, with no in-app purchases.

### Which has better reviews, Chatwoot or Cartpanda?

Chatwoot is rated higher. Chatwoot averages 4.1 out of 5 from 13 ratings, while Cartpanda averages 3.9 from 14 ratings.

### Do Chatwoot or Cartpanda have ads?

Neither Chatwoot nor Cartpanda shows ads.

### Which is updated more often, Chatwoot or Cartpanda?

Chatwoot ships an update every 2 weeks, and Cartpanda every 3 weeks. Most recently, Chatwoot was updated on October 15, 2026 and Cartpanda on October 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*