# Chatwoot vs Kommo

The clearest difference is review sentiment: Kommo at 84% against Chatwoot's 55%. Kommo also leads on rating (4.3 vs 4.1). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Kommo holds the better App Store score, 4.3 against 4.1. Both are backed by a comparable volume of ratings — 13 and 12 respectively. Written reviews point the same way: 55% of Chatwoot's written reviews are positive against 84% of Kommo's.

Chatwoot ships an update every 11 days, Kommo every 2 weeks. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | Chatwoot | Kommo |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.1 (13 ratings)](https://appshunter.io/ios/app/chatwoot/id1495796682/reviews) | **[4.3 (12 ratings)](https://appshunter.io/ios/app/kommo/id6443626329/reviews)** |
| Number of ratings | **13** | 12 |
| Positive reviews | 55.0% of reviews | **83.8% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 11 days** | Every 2 weeks |
| Monetization | Free | Free |
| Size | 73 MB | 183 MB |
| Requires iOS | 16.4 | **16.0** |
| Devices | iPhone, iPad | iPhone, Apple Watch |
| Age rating | 4+ | +4 |
| Developer | [Chatwoot Inc](https://appshunter.io/developer/1590326840) | [Terimpol S.A.](https://appshunter.io/developer/1647836902) |

## What reviewers say

### Chatwoot

[App page](https://appshunter.io/ios/app/chatwoot/id1495796682)

Engage with customers in real-time, follow up on conversations effortlessly, and receive instant notifications for system activities. Collaborate with your team using private notes and organize conversations with status assignments to deliver exceptional service anytime, anywhere.

**Highlights:** Real-time customer engagement, On-the-go conversation follow-up, Instant system activity notifications, Team collaboration with private notes, Conversation status management, Assign conversations to team members

**Features:** Vision Pro support

**In-app purchases:** none


### Kommo

[App page](https://appshunter.io/ios/app/kommo/id6443626329)

This CRM system helps small businesses boost sales by integrating messaging, email, and calls. Manage your sales pipeline, automate tasks, and track team performance from your mobile device.

**Highlights:** Messenger, email, and call integration, Live customizable sales dashboard, Automation tools (salesbot, templates), Lead generation via business card scanning, Mobile sales pipeline management, Team performance monitoring

**Features:** Apple Watch app, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Chatwoot free?

Chatwoot is free to download, with no in-app purchases.

### Is Kommo free?

Kommo is free to download, with no in-app purchases.

### Which has better reviews, Chatwoot or Kommo?

Kommo is rated higher. Chatwoot averages 4.1 out of 5 from 13 ratings, while Kommo averages 4.3 from 12 ratings.

### Do Chatwoot or Kommo have ads?

Neither Chatwoot nor Kommo shows ads.

### Which is updated more often, Chatwoot or Kommo?

Chatwoot ships an update every 11 days, and Kommo every 2 weeks. Most recently, Chatwoot was updated on September 23, 2026 and Kommo on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*