# Chatwoot vs Tess AI

The clearest difference is rating: Chatwoot at 4.1 against Tess AI's 3.3. Chatwoot also leads on update cadence (every 2 weeks vs every 2 months). Tess AI's advantage is iOS requirement (13.0 vs 16.4). On price, review sentiment, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Chatwoot holds the better App Store score, 4.1 against 3.3. Both are backed by a comparable volume of ratings — 13 and 7 respectively. Written reviews point the same way: 55% of Chatwoot's written reviews are positive against 50% of Tess AI's.

Chatwoot ships an update every 2 weeks, Tess AI every 2 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Chatwoot | Tess AI |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.1 (13 ratings)](https://appshunter.io/ios/app/chatwoot/id1495796682/reviews)** | [3.3 (7 ratings)](https://appshunter.io/ios/app/tess-ai/id6744921251/reviews) |
| Number of ratings | **13** | 7 |
| Positive reviews | **55.0% of reviews** | 50.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 92 MB | 57 MB |
| Requires iOS | 16.4 | **13.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Chatwoot Inc](https://appshunter.io/developer/1590326840) | [Pareto Tecnologia E Marketing Ltda](https://appshunter.io/developer/1738882347) |

## What reviewers say

### Chatwoot

[App page](https://appshunter.io/ios/app/chatwoot/id1495796682)

Engage with customers in real-time, follow up on conversations, and receive instant notifications. Collaborate with your team and organize customer interactions with status assignments to deliver exceptional service from anywhere.

**Highlights:** Real-time customer engagement, On-the-go conversation follow-up, Instant system activity notifications, Team collaboration with private notes, Organize conversations with status assignments

**Features:** Vision Pro support

**In-app purchases:** none


### Tess AI

[App page](https://appshunter.io/ios/app/tess-ai/id6744921251)

Access and create AI agents from over 200 leading models in a single, secure workspace. Analyze documents, generate media, and build custom agents for your business needs. Enhance productivity and creativity with enterprise-grade security.

**Highlights:** Access 200+ AI models, Collaborate with multiple agents, Analyze PDFs, spreadsheets, websites, Generate images, video, audio, Create custom AI agents, Enterprise-grade security

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Chatwoot free?

Chatwoot is free to download, with no in-app purchases.

### Is Tess AI free?

Tess AI is free to download, with no in-app purchases.

### Which has better reviews, Chatwoot or Tess AI?

Chatwoot is rated higher. Chatwoot averages 4.1 out of 5 from 13 ratings, while Tess AI averages 3.3 from 7 ratings.

### Do Chatwoot or Tess AI have ads?

Neither Chatwoot nor Tess AI shows ads.

### Which is updated more often, Chatwoot or Tess AI?

Chatwoot ships an update every 2 weeks, and Tess AI every 2 months. Most recently, Chatwoot was updated on October 29, 2026 and Tess AI on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*