# My PetSafe® vs Matthews

The clearest difference is rating: Matthews at 4.5 against My PetSafe®'s 3.7. Matthews also leads on review sentiment (95% vs 59%) and iOS requirement (11.1 vs 16.4). My PetSafe®'s advantage is update cadence (every 2 weeks vs every 2 months) and ratings volume (792 vs 103). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Matthews holds the better App Store score, 4.5 against 3.7. That said, the two scores are not equally well evidenced: My PetSafe® has 792 ratings behind it against 103, so its average is the more settled of the two. Written reviews point the same way: 59% of My PetSafe®'s written reviews are positive against 95% of Matthews's.

My PetSafe® ships an update every 2 weeks, Matthews every 2 months. The most recent releases landed on November 7, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | My PetSafe® | Matthews |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.7 (792 ratings)](https://appshunter.io/ios/app/my-petsafe/id1498476188/reviews) | **[4.5 (103 ratings)](https://appshunter.io/ios/app/matthews/id1501672218/reviews)** |
| Number of ratings | **792** | 103 |
| Positive reviews | 59.2% of reviews | **94.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 257 MB | 204 MB |
| Requires iOS | 16.4 | **11.1** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Radio Systems Corporation](https://appshunter.io/developer/326173459) | [The Matco Group, Inc](https://appshunter.io/developer/1501672217) |

## What reviewers say

### My PetSafe®

[App page](https://appshunter.io/ios/app/my-petsafe/id1498476188)

Manage all your connected PetSafe® pet care devices from a single app. Create pet profiles, personalize product names, and share access with family members to ensure your pets are well-cared for, whether you're home or away.

**Highlights:** Connect and manage all PetSafe® smart products, Create pet profiles and personalize product names, Share access with unlimited family members, Monitor pet care remotely, Compatible with various PetSafe® connected devices

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great litter box
- 🚀 Convenient feeder
- 🚀 Reliable product
- 🚀 Excellent customer service
- 🚀 Trustworthy feeder

**What reviewers complain about**

- 🐛 Connectivity issues
- 🐛 App glitches and bugs
- 🐛 Unreliable app notifications
- 🐛 Difficult to set up
- 🐛 Inconsistent performance

**Reported bugs**

- App freezes during setup
- Feeder disconnects from WiFi frequently
- App fails to save schedule changes
- Feeder dispenses double portions randomly
- App shows incorrect time zone

**Requested features**

- Add ability to toggle meal schedules on/off
- Improve app stability and reliability
- Add more customization options for feeding
- Provide better documentation and troubleshooting guides
- Improve app notifications and alerts


### Matthews

[App page](https://appshunter.io/ios/app/matthews/id1501672218)

Streamline your automotive needs with this comprehensive app. Manage vehicle shopping, schedule service, track benefits, and access roadside assistance. Enjoy exclusive rewards and games.

**Highlights:** Online vehicle shopping, Schedule service and parts, Track auto benefits, Roadside assistance access, Play games and win rewards

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is My PetSafe® free?

My PetSafe® is free to download, with no in-app purchases.

### Is Matthews free?

Matthews is free to download, with no in-app purchases.

### Which has better reviews, My PetSafe® or Matthews?

Matthews is rated higher. My PetSafe® averages 3.7 out of 5 from 792 ratings, while Matthews averages 4.5 from 103 ratings.

### Do My PetSafe® or Matthews have ads?

Neither My PetSafe® nor Matthews shows ads.

### Which is updated more often, My PetSafe® or Matthews?

My PetSafe® ships an update every 2 weeks, and Matthews every 2 months. Most recently, My PetSafe® was updated on November 7, 2026 and Matthews on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*