# My PetSafe® vs Petlibro

The clearest difference is review sentiment: My PetSafe® at 59% against Petlibro's 13%. My PetSafe® also leads on in-app purchases (none vs 12). Petlibro's advantage is rating (4.5 vs 3.7) and ratings volume (7.4K vs 784). On price, ads and iOS requirement there is nothing between them.

Both are free to download. Petlibro sells 11 in-app purchases, starting at $5.99 per month. My PetSafe® asks for nothing beyond the download.

Petlibro holds the better App Store score, 4.5 against 3.7. That said, the two scores are not equally well evidenced: Petlibro has 7.4K ratings behind it against 784, so its average is the more settled of the two. Written reviews complicate that: 59% of My PetSafe®'s written reviews are positive against 13% of Petlibro's, so the app with the better star average is not the one people write more warmly about.

My PetSafe® ships an update fortnightly, Petlibro weekly. Both last shipped on October 27, 2026.

## The numbers

| Metric | My PetSafe® | Petlibro |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.7 (784 ratings)](https://appshunter.io/ios/app/my-petsafe/id1498476188/reviews) | **[4.5 (7.4K ratings)](https://appshunter.io/ios/app/petlibro/id1586120661/reviews)** |
| Number of ratings | 784 | **7.4K** |
| Positive reviews | **59.2% of reviews** | 12.7% of reviews |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Fortnightly | **Weekly** |
| Monetization | **Free** | Free with in-app purchases |
| Best chart rank | — | **#64** |
| Size | 251 MB | 239 MB |
| Requires iOS | 16.4 | **15.6** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Radio Systems Corporation](https://appshunter.io/developer/326173459) | [Designlibro Inc](https://appshunter.io/developer/1586120663) |

## What reviewers say

### My PetSafe®

[App page](https://appshunter.io/ios/app/my-petsafe/id1498476188)

Manage all your smart PetSafe® pet care devices from a single application. Create pet profiles, customize settings, and share access with family members to ensure your pets are well-cared for, whether you're home or away.

**Highlights:** Manage all connected PetSafe® products, Create pet profiles, Personalize product names, Share access with family members, Monitor pets remotely

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great litter box
- 🚀 Convenient feeder
- 🚀 Reliable product
- 🚀 Excellent customer service
- 🚀 Trustworthy feeder

**What reviewers complain about**

- 🐛 Connectivity issues
- 🐛 App glitches and bugs
- 🐛 Unreliable app notifications
- 🐛 Difficult to set up
- 🐛 Inconsistent performance

**Reported bugs**

- App freezes during setup
- Feeder disconnects from WiFi frequently
- App fails to save schedule changes
- Feeder dispenses double portions randomly
- App shows incorrect time zone

**Requested features**

- Add ability to toggle meal schedules on/off
- Improve app stability and reliability
- Add more customization options for feeding
- Provide better documentation and troubleshooting guides
- Improve app notifications and alerts


### Petlibro

[App page](https://appshunter.io/ios/app/petlibro/id1586120661)

**Currently charting:** #64 Top Grossing · Lifestyle, #196 Top Free · Lifestyle (US App Store)

Manage your pet's care remotely with smart device connectivity. Monitor well-being, set feeding schedules, and stay connected with live video streaming. Enjoy peace of mind knowing your pet is looked after.

**Highlights:** Remote device control, Real-time monitoring, Streamlined feeding schedules, Customizable voice messages, Live video streaming, Cloud video storage

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases (11)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Standard Monthly | $5.99 | per month |
| Care Monthly | $5.99 | per month |
| Plus Monthly | $11.99 | per month |
| AI Standard Monthly | $11.99 | per month |
| Care Plus Monthly | $12.99 | per month |
| AI Premium Monthly | $16.99 | per month |
| Standard Yearly | $59.99 | per year |
| Care Yearly | $59.99 | per year |
| Plus Yearly | $119.99 | per year |
| Care Plus Yearly | $129.99 | per year |
| AI Premium Yearly | $169.99 | per year |

**What reviewers like**

- 🚀 Convenient remote feeding
- 📊 Detailed feeding logs
- 🎥 Camera and microphone features
- 🔒 Secure device sharing
- 🐱 Helpful for multi-pet households

**What reviewers complain about**

- 🐛 Connectivity issues and app malfunctions
- 📢 Excessive and inaccurate notifications
- 🔍 Confusing navigation and information architecture
- 💰 Subscription paywall for key features
- 🔄 Lack of multi-device synchronization

**Reported bugs**

- App frequently disconnects from devices
- Notifications not working as expected
- Incorrect water level and consumption reporting
- Difficulty reconnecting devices after firmware updates

**Requested features**

- Ability to customize feeding schedules and portions
- Integration with smart home systems
- Voice message playback without dispensing food
- Small portion dispensing for precise dietary control
- Improved water intake tracking and history


## Frequently asked questions

### Is My PetSafe® free?

My PetSafe® is free to download, with no in-app purchases.

### Is Petlibro free?

Petlibro is free to download, with in-app purchases available.

### Which has better reviews, My PetSafe® or Petlibro?

Petlibro is rated higher. My PetSafe® averages 3.7 out of 5 from 784 ratings, while Petlibro averages 4.5 from 7.4K ratings.

### Do My PetSafe® or Petlibro have ads?

Neither My PetSafe® nor Petlibro shows ads.

### Which is updated more often, My PetSafe® or Petlibro?

My PetSafe® ships an update fortnightly, and Petlibro weekly. Most recently, My PetSafe® was updated on October 27, 2026 and Petlibro on October 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*