# My PetSafe® vs Pets Helper

The clearest difference is in-app purchases: My PetSafe® at none against Pets Helper's 2. My PetSafe® also leads on ads (none vs shown) and update cadence (fortnightly vs every 2 months). Pets Helper's advantage is device support (3 vs 1). On price and iOS requirement there is nothing between them.

Both are free to download. Pets Helper sells 2 in-app purchases, starting at $2.99 per month. My PetSafe® asks for nothing beyond the download.

My PetSafe® ships an update fortnightly, Pets Helper every 2 months. The most recent releases landed on October 27, 2026 and October 14, 2026 respectively.

## The numbers

| Metric | My PetSafe® | Pets Helper |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.7 (784 ratings)](https://appshunter.io/ios/app/my-petsafe/id1498476188/reviews)** | — |
| Number of ratings | **784** | — |
| Positive reviews | 59.2% of reviews | — |
| In-app purchases | **No** | Yes |
| Ads | **No** | Yes |
| Update frequency | **Fortnightly** | Every 2 months |
| Monetization | Free | — |
| Size | 251 MB | 82 MB |
| Requires iOS | 16.4 | **15.0** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Radio Systems Corporation](https://appshunter.io/developer/326173459) | [Lorden Games OÜ](https://appshunter.io/developer/1889864687) |

## What reviewers say

### My PetSafe®

[App page](https://appshunter.io/ios/app/my-petsafe/id1498476188)

Manage all your smart PetSafe® pet care devices from a single application. Create pet profiles, customize settings, and share access with family members to ensure your pets are well-cared for, whether you're home or away.

**Highlights:** Manage all connected PetSafe® products, Create pet profiles, Personalize product names, Share access with family members, Monitor pets remotely

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great litter box
- 🚀 Convenient feeder
- 🚀 Reliable product
- 🚀 Excellent customer service
- 🚀 Trustworthy feeder

**What reviewers complain about**

- 🐛 Connectivity issues
- 🐛 App glitches and bugs
- 🐛 Unreliable app notifications
- 🐛 Difficult to set up
- 🐛 Inconsistent performance

**Reported bugs**

- App freezes during setup
- Feeder disconnects from WiFi frequently
- App fails to save schedule changes
- Feeder dispenses double portions randomly
- App shows incorrect time zone

**Requested features**

- Add ability to toggle meal schedules on/off
- Improve app stability and reliability
- Add more customization options for feeding
- Provide better documentation and troubleshooting guides
- Improve app notifications and alerts


### Pets Helper

[App page](https://appshunter.io/ios/app/pets-helper/id6762095248)

**In-app purchases (2)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Pet Helper Pro Monthly | $2.99 | per month |
| Pet Helper Pro Yearly | $29.99 | per year |


## Frequently asked questions

### Is My PetSafe® free?

My PetSafe® is free to download, with no in-app purchases.

### Is Pets Helper free?

Pets Helper is free to download, with in-app purchases available.

### Do My PetSafe® or Pets Helper have ads?

Pets Helper shows ads; My PetSafe® does not.

### Which is updated more often, My PetSafe® or Pets Helper?

My PetSafe® ships an update fortnightly, and Pets Helper every 2 months. Most recently, My PetSafe® was updated on October 27, 2026 and Pets Helper on October 14, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*