# PoolSync vs Key West Connect

The clearest difference is rating: Key West Connect at 4.7 against PoolSync's 2.1. PoolSync's advantage is review sentiment (20% vs 0%) and update cadence (every 2 months vs every 5 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Key West Connect holds the better App Store score, 4.7 against 2.1. Both are backed by a comparable volume of ratings — 64 and 46 respectively. Written reviews complicate that: 20% of PoolSync's written reviews are positive against 0% of Key West Connect's, so the app with the better star average is not the one people write more warmly about.

PoolSync ships an update every 2 months, Key West Connect every 5 months. The most recent releases landed on October 12, 2026 and September 30, 2026 respectively.

## The numbers

| Metric | PoolSync | Key West Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.1 (64 ratings)](https://appshunter.io/ios/app/poolsync/id1498848116/reviews) | **[4.7 (46 ratings)](https://appshunter.io/ios/app/key-west-connect/id1563818413/reviews)** |
| Number of ratings | **64** | 46 |
| Positive reviews | **19.7% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 5 months |
| Monetization | Free | Free |
| Size | 39 MB | 142 MB |
| Requires iOS | **15.1** | 17.6 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 12+ |
| Developer | [AquaCal AutoPilot, Inc](https://appshunter.io/developer/1498848115) | [City of Key West](https://appshunter.io/developer/1563818415) |

## What reviewers say

### PoolSync

[App page](https://appshunter.io/ios/app/poolsync/id1498848116)

Control your pool equipment remotely from your iOS device. Adjust settings like temperature and sanitization, create schedules, and receive important alerts. Stay connected to your pool's status whether you're at home or away.

**Highlights:** Remote equipment control, Adjust heat pump set point, Change sanitization level, Create schedules, Receive alerts, Monitor pool status

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Controls pool features remotely
- 👍 Can monitor chlorinator and heat pump
- 👍 App improved over time (recent positive)
- 👍 Easy to set up (recent positive)
- 👍 Controls pumps, heater, valves, spa, lights

**What reviewers complain about**

- 🐛 Frequent disconnection issues
- 🐛 "Unit does not appear online" error
- 🐛 Basic functionality, minimal details
- 🐛 Poor customer service/no response
- 🐛 Wi-Fi password issues (spaces not allowed)

**Reported bugs**

- Connection issues: "cloud connected" but "unit does not appear online"
- Wi-Fi connection fails even when close to router
- App gets stuck in setup mode, doesn't find heater/chiller (Error 1012)
- Cannot input spaces in Wi-Fi password
- Bug in verification screen preventing code input

**Requested features**

- Add temperature history graph
- Add notifications for heater issues
- Integrate relay contacts for heating priority
- Allow spaces in Wi-Fi passwords
- Add Alexa, Google, HomeKit, IFTTT integration


### Key West Connect

[App page](https://appshunter.io/ios/app/key-west-connect/id1563818413)

Report non-emergency issues in your neighborhood, such as damaged street signs or graffiti. The app uses GPS to pinpoint your location and allows you to upload photos and comments for city staff. You'll receive updates on the status of your submitted requests.

**Highlights:** Submit non-emergency requests, GPS location recognition, Upload photos of concerns, Add comments to submissions, Receive status updates

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is PoolSync free?

PoolSync is free to download, with no in-app purchases.

### Is Key West Connect free?

Key West Connect is free to download, with no in-app purchases.

### Which has better reviews, PoolSync or Key West Connect?

Key West Connect is rated higher. PoolSync averages 2.1 out of 5 from 64 ratings, while Key West Connect averages 4.7 from 46 ratings.

### Do PoolSync or Key West Connect have ads?

Neither PoolSync nor Key West Connect shows ads.

### Which is updated more often, PoolSync or Key West Connect?

PoolSync ships an update every 2 months, and Key West Connect every 5 months. Most recently, PoolSync was updated on October 12, 2026 and Key West Connect on September 30, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*