# Uptrust vs NCIC Mobile Video Visitation

The clearest difference is rating: NCIC Mobile Video Visitation at 3.5 against Uptrust's 2.9. NCIC Mobile Video Visitation also leads on ratings volume (1.9K vs 14) and review sentiment (12% vs 0%). Uptrust's advantage is update cadence (every 2 months vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

NCIC Mobile Video Visitation holds the better App Store score, 3.5 against 2.9. That said, the two scores are not equally well evidenced: NCIC Mobile Video Visitation has 1.9K ratings behind it against 14, so its average is the more settled of the two. Written reviews point the same way: 0% of Uptrust's written reviews are positive against 12% of NCIC Mobile Video Visitation's.

Uptrust ships an update every 2 months, NCIC Mobile Video Visitation every 3 months. The most recent releases landed on October 20, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | Uptrust | NCIC Mobile Video Visitation |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.9 (14 ratings)](https://appshunter.io/ios/app/uptrust/id1499549450/reviews) | **[3.5 (1.9K ratings)](https://appshunter.io/ios/app/ncic-mobile-video-visitation/id1612681512/reviews)** |
| Number of ratings | 14 | **1.9K** |
| Positive reviews | 0.0% of reviews | **12.1% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Best chart rank | — | **#102** |
| Size | 51 MB | 293 MB |
| Requires iOS | 16.6 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Uptrust](https://appshunter.io/developer/1370553426) | [NCIC](https://appshunter.io/developer/1612681514) |

## What reviewers say

### Uptrust

[App page](https://appshunter.io/ios/app/uptrust/id1499549450)

This app helps individuals navigate the criminal justice system by ensuring they attend court dates and mandatory appointments. It provides direct communication with legal and social support professionals and offers resources for local services. Location tracking is not used.

**Highlights:** Two-way messaging with public defender, social worker, probation officer, View upcoming court dates and appointments, Find and connect with local services, No location tracking

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### NCIC Mobile Video Visitation

[App page](https://appshunter.io/ios/app/ncic-mobile-video-visitation/id1612681512)

**Currently charting:** #102 Top Free · Social Networking (US App Store)

Schedule and conduct video visits with inmates. This app facilitates video calls, chat, and other communication features to connect you with incarcerated individuals.

**Highlights:** Schedule video visits, Conduct video calls with inmates, In-app chat functionality, Connect with incarcerated individuals

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient app for communication
- 👍 Grateful for the app's existence

**What reviewers complain about**

- 🐛 Frequent crashes and glitches
- 💰 Expensive pricing for features
- 🔍 Unreliable notifications and messaging
- 🤖 Buggy and unresponsive user interface
- 🔒 Security and privacy concerns

**Reported bugs**

- Inability to update app or account information
- Inconsistent behavior with login, messaging, and video calls
- Delayed or missing notifications for new messages
- Frequent app crashes and freezes

**Requested features**

- Extend character limit for messages
- Improve video call quality and reliability
- Add more GIF options
- Allow easy transfer of funds between accounts
- Provide more transparency on pricing and fees


## Frequently asked questions

### Is Uptrust free?

Uptrust is free to download, with no in-app purchases.

### Is NCIC Mobile Video Visitation free?

NCIC Mobile Video Visitation is free to download, with no in-app purchases.

### Which has better reviews, Uptrust or NCIC Mobile Video Visitation?

NCIC Mobile Video Visitation is rated higher. Uptrust averages 2.9 out of 5 from 14 ratings, while NCIC Mobile Video Visitation averages 3.5 from 1.9K ratings.

### Do Uptrust or NCIC Mobile Video Visitation have ads?

Neither Uptrust nor NCIC Mobile Video Visitation shows ads.

### Which is updated more often, Uptrust or NCIC Mobile Video Visitation?

Uptrust ships an update every 2 months, and NCIC Mobile Video Visitation every 3 months. Most recently, Uptrust was updated on October 20, 2026 and NCIC Mobile Video Visitation on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*