# My SafeLink vs KOOL.

The clearest difference is ads: KOOL. at none against My SafeLink's shown. On price, update cadence, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My SafeLink ships an update every 2 months, KOOL. every 3 months. The most recent releases landed on October 29, 2026 and October 27, 2026 respectively.

## The numbers

| Metric | My SafeLink | KOOL. |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.1 (283 ratings)](https://appshunter.io/ios/app/my-safelink/id1499696416/reviews)** | — |
| Number of ratings | **283** | — |
| Positive reviews | 12.7% of reviews | — |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free with in-app purchases | — |
| Size | 77 MB | 49 MB |
| Requires iOS | 13.0 | **12.0** |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [MGames LLC](https://appshunter.io/developer/1758766509) | [Zochil Technology](https://appshunter.io/developer/1488589261) |

## What reviewers say

### My SafeLink

[App page](https://appshunter.io/ios/app/my-safelink/id1499696416)

Manage your wireless service, upgrade devices, and access customer support. Earn points through surveys, shopping, games, and receipt redemption to get real gift cards from popular retailers.

**Highlights:** Manage wireless account, Upgrade and activate devices, Purchase paid plans, Recertify service, Check balance, Earn gift card points, Redeem points for gift cards

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Good customer service (when reachable)
- 💰 Affordable service option
- 📊 Can view data balances (when working)
- 🎯 Helpful for tracking usage

**What reviewers complain about**

- 🐛 Login functionality broken - 'keyword not supported' error
- 🐛 App shows blank/white screens
- 🐛 Data balance not displaying or updating
- 🐛 Constant logout issues requiring re-authentication
- ❌ Misleading data plan advertising (25GB vs 10GB hotspot confusion)

**Reported bugs**

- Login PIN not sending via SMS
- 'Keyword not supported' error on verification texts
- Blank/white screen on app launch
- Data balance fails to load or display
- App requires login every time it's opened

**Requested features**

- Real-time data balance refresh capability
- Account PIN security settings in app
- Biometric authentication (Face ID/Touch ID)
- Stay signed in option
- Ability to purchase data directly in app


### KOOL.

[App page](https://appshunter.io/ios/app/kool/id6444498971)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is My SafeLink free?

My SafeLink is free to download, with no in-app purchases.

### Is KOOL. free?

KOOL. is free to download, with no in-app purchases.

### Do My SafeLink or KOOL. have ads?

My SafeLink shows ads; KOOL. does not.

### Which is updated more often, My SafeLink or KOOL.?

My SafeLink ships an update every 2 months, and KOOL. every 3 months. Most recently, My SafeLink was updated on October 29, 2026 and KOOL. on October 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*