# IO vs Upass

IO and Upass are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

IO ships an update fortnightly, Upass weekly. The most recent releases landed on October 13, 2026 and October 14, 2026 respectively.

## The numbers

| Metric | IO | Upass |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (861 ratings)](https://appshunter.io/ios/app/io/id1501681835/reviews)** | — |
| Number of ratings | **861** | — |
| Positive reviews | 35.4% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Fortnightly | **Weekly** |
| Monetization | Free | — |
| Size | 133 MB | 88 MB |
| Requires iOS | 15.1 | 15.1 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 17+ | 12+ |
| Developer | [PagoPA S.p.A.](https://appshunter.io/developer/1501681834) | [YOUPASS S.R.L](https://appshunter.io/developer/1761693206) |

## What reviewers say

### IO

[App page](https://appshunter.io/ios/app/io/id1501681835)

Interact securely with Italian public administrations. Access services, receive communications, and manage payments all in one place. Store digital versions of personal documents and pay notices easily.

**Highlights:** Digital personal documents, Receive public administration messages, Manage deadlines, Pay pagoPA notices, Download pagoPA receipts, Secure login with SPID/CIE

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly and intuitive interface
- 🚀 Streamlined government service access
- 💼 Centralized document and payment management
- 🌍 Useful for residents abroad
- ✅ Effective cashback functionality when working

**What reviewers complain about**

- 🐛 Requires internet connection for document access
- ⚠️ Language settings not working properly
- 🔄 Too many steps to access information
- 💰 High payment commissions via PayPal
- ❌ Credit card payments broken after updates

**Reported bugs**

- App crashes and freezes frequently
- Cannot add payment methods or cards
- Transactions not recognized or recorded
- Cashback not credited despite valid purchases
- Language settings not applying to notifications

**Requested features**

- Apple Pay and Google Pay integration
- Passport storage capability
- Offline document access
- Wallet integration for digital documents
- Two-way messaging with government officials


### Upass

[App page](https://appshunter.io/ios/app/upass/id6618112087)

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is IO free?

IO is free to download, with no in-app purchases.

### Is Upass free?

Upass is free to download, with no in-app purchases.

### Do IO or Upass have ads?

Neither IO nor Upass shows ads.

### Which is updated more often, IO or Upass?

IO ships an update fortnightly, and Upass weekly. Most recently, IO was updated on October 13, 2026 and Upass on October 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*