# Panda Helpdesk vs Toolbox by Paperclip

The clearest difference is rating: Toolbox by Paperclip at 4.7 against Panda Helpdesk's 2.4. Toolbox by Paperclip also leads on review sentiment (66% vs 33%) and ratings volume (1.1K vs 7). Panda Helpdesk's advantage is in-app purchases (none vs 1) and ads (none vs shown). On price and device support there is nothing between them.

Both are free to download. Toolbox by Paperclip sells 1 one-off in-app purchase. Panda Helpdesk asks for nothing beyond the download.

Toolbox by Paperclip holds the better App Store score, 4.7 against 2.4. That said, the two scores are not equally well evidenced: Toolbox by Paperclip has 1.1K ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 33% of Panda Helpdesk's written reviews are positive against 66% of Toolbox by Paperclip's.

Panda Helpdesk ships an update every 2 weeks, Toolbox by Paperclip every 8 days. The most recent releases landed on October 6, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | Panda Helpdesk | Toolbox by Paperclip |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.4 (7 ratings)](https://appshunter.io/ios/app/panda-helpdesk/id1502669198/reviews) | **[4.7 (1.1K ratings)](https://appshunter.io/ios/app/toolbox-by-paperclip/id1598039450/reviews)** |
| Number of ratings | 7 | **1.1K** |
| Positive reviews | 33.3% of reviews | **66.0% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | **No** | Yes |
| Update frequency | Every 2 weeks | **Every 8 days** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 76 MB | 80 MB |
| Requires iOS | **9.0** | 14.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 17+ |
| Developer | [PANDA SOFTWARE HOUSE](https://appshunter.io/developer/1504499184) | [WuHan Paperclip Technology Co., Ltd.](https://appshunter.io/developer/1462008470) |

## What reviewers say

### Panda Helpdesk

[App page](https://appshunter.io/ios/app/panda-helpdesk/id1502669198)

This application allows users to create support tickets for issues encountered with services. You can discuss problems, receive status updates on tickets, and access a knowledge base of FAQs and guides.

**Highlights:** Create support tickets, Discuss issues with support, Receive ticket status updates, Access knowledge base, View product FAQs and guides

**In-app purchases:** none


### Toolbox by Paperclip

[App page](https://appshunter.io/ios/app/toolbox-by-paperclip/id1598039450)

This app offers a comprehensive suite of tools for multimedia and file management. It allows for format conversion, editing, and batch processing of photos, GIFs, videos, audio, PDFs, and archives. Features include network data retrieval, automatic snapshot collection, and local privacy protection.

**Highlights:** Multimedia & file conversion, Batch processing, Local privacy protection, Explore inspiration feature, Photo editing & compression, Video to GIF conversion, PDF creation from images

**Features:** Vision Pro support

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| GIF Pro | $3.99 | one-time |

**What reviewers like**

- ❤️ Excellent app
- 🔥 Helpful tools
- 👍 Useful features
- 🚀 Fast and efficient
- 💡 Innovative app

**What reviewers complain about**

- 🐛 Crashes and bugs
- ⚠️ Unreliable performance
- 📱 Not optimized for iPad
- 💸 Paid app with issues

**Reported bugs**

- Audio/video conversion failures
- Crashes when changing settings
- Inability to download videos
- Compatibility issues with older devices

**Requested features**

- Add iPad support
- Improve video/audio conversion
- Add more tools and features
- Fix crashing and stability issues


## Frequently asked questions

### Is Panda Helpdesk free?

Panda Helpdesk is free to download, with no in-app purchases.

### Is Toolbox by Paperclip free?

Toolbox by Paperclip is free to download, with in-app purchases available.

### Which has better reviews, Panda Helpdesk or Toolbox by Paperclip?

Toolbox by Paperclip is rated higher. Panda Helpdesk averages 2.4 out of 5 from 7 ratings, while Toolbox by Paperclip averages 4.7 from 1.1K ratings.

### Do Panda Helpdesk or Toolbox by Paperclip have ads?

Toolbox by Paperclip shows ads; Panda Helpdesk does not.

### Which is updated more often, Panda Helpdesk or Toolbox by Paperclip?

Panda Helpdesk ships an update every 2 weeks, and Toolbox by Paperclip every 8 days. Most recently, Panda Helpdesk was updated on October 6, 2026 and Toolbox by Paperclip on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*