# Panda Helpdesk vs ShanWan Controller

The clearest difference is rating: ShanWan Controller at 2.8 against Panda Helpdesk's 2.4. ShanWan Controller also leads on ratings volume (35 vs 7). Panda Helpdesk's advantage is update cadence (every 2 weeks vs every 2 months) and iOS requirement (9.0 vs 11.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ShanWan Controller holds the better App Store score, 2.8 against 2.4. That said, the two scores are not equally well evidenced: ShanWan Controller has 35 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 33% of Panda Helpdesk's written reviews are positive against 41% of ShanWan Controller's.

Panda Helpdesk ships an update every 2 weeks, ShanWan Controller every 2 months. Both last shipped on October 6, 2026.

## The numbers

| Metric | Panda Helpdesk | ShanWan Controller |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.4 (7 ratings)](https://appshunter.io/ios/app/panda-helpdesk/id1502669198/reviews) | **[2.8 (35 ratings)](https://appshunter.io/ios/app/shanwan-controller/id1660844654/reviews)** |
| Number of ratings | 7 | **35** |
| Positive reviews | 33.3% of reviews | **41.2% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 76 MB | 41 MB |
| Requires iOS | **9.0** | 11.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [PANDA SOFTWARE HOUSE](https://appshunter.io/developer/1504499184) | [Shenzhen Qixiong Technology Co., Ltd.](https://appshunter.io/developer/1484600595) |

## What reviewers say

### Panda Helpdesk

[App page](https://appshunter.io/ios/app/panda-helpdesk/id1502669198)

This application allows users to create support tickets for issues encountered with services. You can discuss problems, receive status updates on tickets, and access a knowledge base of FAQs and guides.

**Highlights:** Create support tickets, Discuss issues with support, Receive ticket status updates, Access knowledge base, View product FAQs and guides

**In-app purchases:** none


### ShanWan Controller

[App page](https://appshunter.io/ios/app/shanwan-controller/id1660844654)

This app aggregates controller-compatible games from various cloud and streaming platforms, including MFi and Apple Arcade titles. It also introduces custom controller protocols for expanded functionality and new ways to play.

**Highlights:** Game controller aggregation, Cloud and streaming platform integration, MFi and Apple Arcade game support, Custom controller protocol, Expanded controller functionality

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Panda Helpdesk free?

Panda Helpdesk is free to download, with no in-app purchases.

### Is ShanWan Controller free?

ShanWan Controller is free to download, with no in-app purchases.

### Which has better reviews, Panda Helpdesk or ShanWan Controller?

ShanWan Controller is rated higher. Panda Helpdesk averages 2.4 out of 5 from 7 ratings, while ShanWan Controller averages 2.8 from 35 ratings.

### Do Panda Helpdesk or ShanWan Controller have ads?

Neither Panda Helpdesk nor ShanWan Controller shows ads.

### Which is updated more often, Panda Helpdesk or ShanWan Controller?

Panda Helpdesk ships an update every 2 weeks, and ShanWan Controller every 2 months. Most recently, Panda Helpdesk was updated on October 6, 2026 and ShanWan Controller on October 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*