# Customer Conversations vs Energy Expert for PG&E

The clearest difference is rating: Energy Expert for PG&E at 3.7 against Customer Conversations's 3.0. Energy Expert for PG&E also leads on update cadence (every 3 weeks vs every 17 months) and iOS requirement (14.0 vs 16.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Energy Expert for PG&E holds the better App Store score, 3.7 against 3.0. Both are backed by a comparable volume of ratings — 2 and 3 respectively.

Customer Conversations ships an update every 17 months, Energy Expert for PG&E every 3 weeks. The most recent releases landed on October 14, 2026 and October 16, 2026 respectively.

## The numbers

| Metric | Customer Conversations | Energy Expert for PG&E |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.0 (2 ratings)](https://appshunter.io/ios/app/customer-conversations/id1503205029/reviews) | **[3.7 (3 ratings)](https://appshunter.io/ios/app/energy-expert-for-pg-and-e/id1552968111/reviews)** |
| Number of ratings | 2 | **3** |
| Positive reviews | — | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 17 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 95 MB | 15 MB |
| Requires iOS | 16.0 | **14.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Portland General Electric Company](https://appshunter.io/developer/1475828836) | [Universal Devices, Inc.](https://appshunter.io/developer/1550618150) |

## What reviewers say

### Customer Conversations

[App page](https://appshunter.io/ios/app/customer-conversations/id1503205029)

This app connects Portland General Electric customers for market research. Participants are invited to join discussions and share feedback to help improve customer experiences. It is not for managing your PGE account.

**Highlights:** Market research participation, Online discussions, Diary studies, Gather customer insights, Invitation-only access

**Features:** macOS Compatibility

**In-app purchases:** none


### Energy Expert for PG&E

[App page](https://appshunter.io/ios/app/energy-expert-for-pg-and-e/id1552968111)

Understand your electricity and gas usage with this app. It provides insights into your PG&E utility consumption, helping you optimize how you use energy.

**Highlights:** Understand utility usage, Optimize energy consumption, PG&E specific insights, Smart speaker integration

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Customer Conversations free?

Customer Conversations is free to download, with no in-app purchases.

### Is Energy Expert for PG&E free?

Energy Expert for PG&E is free to download, with no in-app purchases.

### Which has better reviews, Customer Conversations or Energy Expert for PG&E?

Energy Expert for PG&E is rated higher. Customer Conversations averages 3.0 out of 5 from 2 ratings, while Energy Expert for PG&E averages 3.7 from 3 ratings.

### Do Customer Conversations or Energy Expert for PG&E have ads?

Neither Customer Conversations nor Energy Expert for PG&E shows ads.

### Which is updated more often, Customer Conversations or Energy Expert for PG&E?

Customer Conversations ships an update every 17 months, and Energy Expert for PG&E every 3 weeks. Most recently, Customer Conversations was updated on October 14, 2026 and Energy Expert for PG&E on October 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*