# Customer Conversations vs PRO.FILE FLEX

The clearest difference is update cadence: PRO.FILE FLEX at every 4 months against Customer Conversations's every 17 months. PRO.FILE FLEX also leads on iOS requirement (11.0 vs 16.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Customer Conversations ships an update every 17 months, PRO.FILE FLEX every 4 months. The most recent releases landed on September 10, 2026 and September 8, 2026 respectively.

## The numbers

| Metric | Customer Conversations | PRO.FILE FLEX |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.0 (2 ratings)](https://appshunter.io/ios/app/customer-conversations/id1503205029/reviews)** | — |
| Number of ratings | **2** | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 17 months | **Every 4 months** |
| Monetization | Free | — |
| Size | 95 MB | 83 MB |
| Requires iOS | 16.0 | **11.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Portland General Electric Company](https://appshunter.io/developer/1475828836) | [PROCAD GmbH & Co. KG](https://appshunter.io/developer/452225445) |

## What reviewers say

### Customer Conversations

[App page](https://appshunter.io/ios/app/customer-conversations/id1503205029)

This app connects Portland General Electric customers for market research. Participants are invited to join discussions and share feedback to help improve customer experiences. It is not for managing your PGE account.

**Highlights:** Market research participation, Online discussions, Diary studies, Gather customer insights, Invitation-only access

**Features:** macOS Compatibility

**In-app purchases:** none


### PRO.FILE FLEX

[App page](https://appshunter.io/ios/app/profile-flex/id1593399541)

**In-app purchases:** none


## Frequently asked questions

### Is Customer Conversations free?

Customer Conversations is free to download, with no in-app purchases.

### Is PRO.FILE FLEX free?

PRO.FILE FLEX is free to download, with no in-app purchases.

### Do Customer Conversations or PRO.FILE FLEX have ads?

Neither Customer Conversations nor PRO.FILE FLEX shows ads.

### Which is updated more often, Customer Conversations or PRO.FILE FLEX?

Customer Conversations ships an update every 17 months, and PRO.FILE FLEX every 4 months. Most recently, Customer Conversations was updated on September 10, 2026 and PRO.FILE FLEX on September 8, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*