# Helpwise vs Zoho TeamInbox

The clearest difference is rating: Zoho TeamInbox at 3.6 against Helpwise's 2.4. Helpwise's advantage is in-app purchases (none vs 3) and review sentiment (33% vs 0%). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Zoho TeamInbox sells 3 in-app purchases, starting at $0.99 per month. Helpwise asks for nothing beyond the download.

Zoho TeamInbox holds the better App Store score, 3.6 against 2.4. Both are backed by a comparable volume of ratings — 7 and 5 respectively. Written reviews complicate that: 33% of Helpwise's written reviews are positive against 0% of Zoho TeamInbox's, so the app with the better star average is not the one people write more warmly about.

Helpwise ships an update every 3 weeks, Zoho TeamInbox every 10 days. The most recent releases landed on June 3, 2026 and September 17, 2026 respectively.

## The numbers

| Metric | Helpwise | Zoho TeamInbox |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.4 (7 ratings)](https://appshunter.io/ios/app/helpwise/id1503985272/reviews) | **[3.6 (5 ratings)](https://appshunter.io/ios/app/zoho-teaminbox/id1523646131/reviews)** |
| Number of ratings | **7** | 5 |
| Positive reviews | **33.3% of reviews** | 0.0% of reviews |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 3 weeks | **Every 10 days** |
| Monetization | **Free** | Freemium |
| Size | 86 MB | 109 MB |
| Requires iOS | **12.0** | 17.0 |
| Devices | iPhone, iPad, iPod | **iPhone, iPad, Mac, Apple Watch** |
| Age rating | 4+ | 4+ |
| Developer | [SLABS Technologies Private Limited](https://appshunter.io/developer/1109689332) | [Zoho Corporation](https://appshunter.io/developer/388384807) |

## What reviewers say

### Helpwise

[App page](https://appshunter.io/ios/app/helpwise/id1503985272)

Streamline team communication by managing emails, SMS, and WhatsApp conversations in a shared inbox. Collaborate with colleagues, assign tasks, and track key metrics to improve customer support efficiency.

**Highlights:** Shared inbox for email, SMS, and WhatsApp, Team collaboration tools (tagging, chat), Workload distribution and assignment, Performance analytics and reporting, Integration with business tools, Individual logins for enhanced security

**Features:** macOS Compatibility

**In-app purchases:** none


### Zoho TeamInbox

[App page](https://appshunter.io/ios/app/zoho-teaminbox/id1523646131)

Streamline team communication by consolidating emails and other messaging channels into a single platform. Assign tasks, co-author responses, and manage conversations efficiently to achieve Inbox Zero.

**Highlights:** Shared inboxes for teams, Assign owners to threads, Co-author email responses, Integrate WhatsApp and Telegram, Snooze and archive conversations, Internal chat for collaboration

**Features:** Apple Watch app, Vision Pro support, SharePlay

**In-app purchases (3)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Solo | $0.99 | per month |
| Team | $4.99 | per month |
| Team Plus | $7.99 | per month |


## Frequently asked questions

### Is Helpwise free?

Helpwise is free to download, with no in-app purchases.

### Is Zoho TeamInbox free?

Zoho TeamInbox is free to download, with in-app purchases available.

### Which has better reviews, Helpwise or Zoho TeamInbox?

Zoho TeamInbox is rated higher. Helpwise averages 2.4 out of 5 from 7 ratings, while Zoho TeamInbox averages 3.6 from 5 ratings.

### Do Helpwise or Zoho TeamInbox have ads?

Neither Helpwise nor Zoho TeamInbox shows ads.

### Which is updated more often, Helpwise or Zoho TeamInbox?

Helpwise ships an update every 3 weeks, and Zoho TeamInbox every 10 days. Most recently, Helpwise was updated on June 3, 2026 and Zoho TeamInbox on September 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*