# Pure Chat vs ETA Text

The clearest difference is update cadence: Pure Chat at every 3 weeks against ETA Text's every 11 months. Pure Chat also leads on iOS requirement (12.0 vs 14.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Pure Chat ships an update every 3 weeks, ETA Text every 11 months. The most recent releases landed on August 9, 2026 and June 8, 2026 respectively.

## The numbers

| Metric | Pure Chat | ETA Text |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (572 ratings)](https://appshunter.io/ios/app/pure-chat-live-website-chat/id1504100695/reviews)** | — |
| Number of ratings | **572** | — |
| Positive reviews | 16.2% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 11 months |
| Monetization | Free | — |
| Size | 77 MB | 52 MB |
| Requires iOS | **12.0** | 14.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Ruby Receptionists](https://appshunter.io/developer/1045646703) | [Textable LLC](https://appshunter.io/developer/1395042035) |

## What reviewers say

### Pure Chat

[App page](https://appshunter.io/ios/app/pure-chat-live-website-chat/id1504100695)

Connect with website visitors and customers in real time through live chat. Engage instantly with new visitors or existing customers to answer questions and provide support from anywhere.

**Highlights:** Real-time visitor engagement, Instant customer support, Mobile chat access, New visitor notifications, Availability status control, Historical chat transcripts

**In-app purchases:** none

**What reviewers like**

- 🔒 Secure and reliable product
- 💬 Effective live chat feature for website visitors
- 💰 Reasonable pricing for the service
- 👍 Works well on desktop version
- 📈 Generates decent customer orders

**What reviewers complain about**

- 🔔 Unreliable or missing notifications on mobile
- 📱 Poor iPhone/iOS app performance
- 🐛 Frequent app crashes and freezing
- ⏱️ Slow response times and lag
- 🔐 Automatic logout issues requiring frequent re-login

**Reported bugs**

- App notifications not delivering on iOS
- Chat window spinning/reconnecting indefinitely
- App crashes on latest iOS versions
- Chat toggle status not registering correctly
- Menu icon disappearing after ending chat on iPad

**Requested features**

- Desktop application for Windows/Mac
- Persistent login sessions on mobile
- Quick access to canned messages on mobile
- Better iPad landscape orientation support
- Improved notification system reliability


### ETA Text

[App page](https://appshunter.io/ios/app/eta-text/id1571369866)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Pure Chat free?

Pure Chat is free to download, with no in-app purchases.

### Is ETA Text free?

ETA Text is free to download, with no in-app purchases.

### Do Pure Chat or ETA Text have ads?

Neither Pure Chat nor ETA Text shows ads.

### Which is updated more often, Pure Chat or ETA Text?

Pure Chat ships an update every 3 weeks, and ETA Text every 11 months. Most recently, Pure Chat was updated on August 9, 2026 and ETA Text on June 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*