# Now Support vs The Engram

The clearest difference is update cadence: The Engram at every 5 days against Now Support's every 2 weeks. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Now Support ships an update every 2 weeks, The Engram every 5 days. The most recent releases landed on October 21, 2026 and October 18, 2026 respectively.

## The numbers

| Metric | Now Support | The Engram |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.2 (27 ratings)](https://appshunter.io/ios/app/now-support/id1504338471/reviews)** | — |
| Number of ratings | **27** | — |
| Positive reviews | 44.4% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 weeks | **Every 5 days** |
| Monetization | Free | — |
| Size | 140 MB | 2 MB |
| Requires iOS | **18.0** | 18.2 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [ServiceNow](https://appshunter.io/developer/844397809) | [DE NOVO STUDIO](https://appshunter.io/developer/1787923748) |

## What reviewers say

### Now Support

[App page](https://appshunter.io/ios/app/now-support/id1504338471)

Manage administrative tasks and resolve cases on the go. Access knowledge articles, fulfill requests via the Service Catalog, and get instant help from a virtual agent. Log in securely and receive real-time notifications for seamless productivity.

**Highlights:** Track and advance cases, Real-time notifications, Access knowledge articles, Service Catalog for requests, Virtual Agent assistance, Biometric login

**In-app purchases:** none


### The Engram

[App page](https://appshunter.io/ios/app/the-engram/id6757897486)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Now Support free?

Now Support is free to download, with no in-app purchases.

### Is The Engram free?

The Engram is free to download, with no in-app purchases.

### Do Now Support or The Engram have ads?

Neither Now Support nor The Engram shows ads.

### Which is updated more often, Now Support or The Engram?

Now Support ships an update every 2 weeks, and The Engram every 5 days. Most recently, Now Support was updated on October 21, 2026 and The Engram on October 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*