# Now Support vs Know Dragon

The clearest difference is review sentiment: Know Dragon at 100% against Now Support's 44%. Know Dragon also leads on rating (5.0 vs 4.3) and iOS requirement (15.1 vs 18.0). Now Support's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, update cadence, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Know Dragon holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: Now Support has 26 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 44% of Now Support's written reviews are positive against 100% of Know Dragon's.

Now Support ships an update fortnightly, Know Dragon every 3 weeks. The most recent releases landed on September 26, 2026 and September 15, 2026 respectively.

## The numbers

| Metric | Now Support | Know Dragon |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.3 (26 ratings)](https://appshunter.io/ios/app/now-support/id1504338471/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/know-dragon/id6759809983/reviews)** |
| Number of ratings | **26** | 3 |
| Positive reviews | 44.4% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | **Fortnightly** | Every 3 weeks |
| Monetization | **Free** | Ad-supported |
| Size | 140 MB | 37 MB |
| Requires iOS | 18.0 | **15.1** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 9+ |
| Developer | [ServiceNow](https://appshunter.io/developer/844397809) | [Brandon Wilson](https://appshunter.io/developer/1875344655) |

## What reviewers say

### Now Support

[App page](https://appshunter.io/ios/app/now-support/id1504338471)

Manage administrative tasks and resolve cases on the go. Access knowledge articles, fulfill requests via the Service Catalog, and get instant help from a virtual agent. Log in securely and receive real-time notifications for seamless productivity.

**Highlights:** Track and advance cases, Real-time notifications, Access knowledge articles, Service Catalog for requests, Virtual Agent assistance, Biometric login

**In-app purchases:** none


### Know Dragon

[App page](https://appshunter.io/ios/app/know-dragon/id6759809983)

This app helps attendees navigate a specific conference by allowing them to find sessions, build personalized schedules, and discover social and networking events. It also facilitates connections with experts and provides real-time updates.

**Highlights:** Browse and search conference sessions, Build personalized event schedules, Discover social and networking events, Map view for event locations, Real-time conference activity updates, Connect with experts

**In-app purchases:** none


## Frequently asked questions

### Is Now Support free?

Now Support is free to download, with no in-app purchases.

### Is Know Dragon free?

Know Dragon is free to download, with no in-app purchases.

### Which has better reviews, Now Support or Know Dragon?

Know Dragon is rated higher. Now Support averages 4.3 out of 5 from 26 ratings, while Know Dragon averages 5.0 from 3 ratings.

### Do Now Support or Know Dragon have ads?

Know Dragon shows ads; Now Support does not.

### Which is updated more often, Now Support or Know Dragon?

Now Support ships an update fortnightly, and Know Dragon every 3 weeks. Most recently, Now Support was updated on September 26, 2026 and Know Dragon on September 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*